McGrath Acura of Westmont

Bait & Switch - VERY DECEPTIVE All the lowest priced cars that I came to see were "just sold" but they still had the highest priced vehicles still available. I checked the Carfax la All the lowest priced cars that I came to see were "just sold" but they still had the highest priced vehicles still available. I checked the Carfax later that night and saw a sold date of 4 months prior and Cargurus said they had this Acura in-stock the whole time. VERY DECEPTIVE!! More

Horrible Experience McGrath sales personnel are the reason car salesmen have poor reputations. From the initial "bait and switch" to "delay tactics" and "lost trade in k McGrath sales personnel are the reason car salesmen have poor reputations. From the initial "bait and switch" to "delay tactics" and "lost trade in keys' my visit was horrible. I was told on the phone they had the exact car I wanted. Bauti insisted he could find a "better deal" even after I told him I wanted to leave. He refused to give me my car keys and kept disappearing, only to come back with another "offer". When I finally insisted on getting my keys or I was going to file a complaint, Bauti accused me of wasting his entire afternoon. This experience has turned me away from the Acura brand altogether and I would never recommend this dealer to anyone. More

Friendly The staff at McGrath Acura Westmont was friendly, helpful and narrowing down what I was looking for, and not pushy. While definitely not the cheapest The staff at McGrath Acura Westmont was friendly, helpful and narrowing down what I was looking for, and not pushy. While definitely not the cheapest Acura dealership in Chicagoland, the customer service makes up for it. Both Bauti and Brian Tom were easy to work with and neither tried to force a deal. More

Treated like family This is the 5th car we have leased from McGrath Acura in Westmont and we will never go anywhere else. Spiro Kontaris, Keith Muehl and Dean Wareh hav This is the 5th car we have leased from McGrath Acura in Westmont and we will never go anywhere else. Spiro Kontaris, Keith Muehl and Dean Wareh have gone over and beyond to work with us to find the best deal and make the leasing process smooth and effortless. We called ahead to let Spiro know what we were interested in and he had a car ready for us to test drive when we walked in the door. We worked with with Spiro and Dean on the last few leases and we have always felt like we were dealing with family with their personal attention and their ability to find us exactly what we we were for. We love Acura for the quality and luxury we get with the brand, but we will will remain loyal customers to McGrath because Spiro, Keith and Dean. More

Something Different This was a pleasant experience I was provided full disclosure of my options and because of Paul I am in an absolutely perfect vehicle for me. I love This was a pleasant experience I was provided full disclosure of my options and because of Paul I am in an absolutely perfect vehicle for me. I love acura/honda--I have owned many and I am a dedicated consumer. So to try to sell me on the vehicle alone would have been a waste; it is his ability to provide excellent service and exceed my expectation. And I got a rootbeer float, the dealership is ethical of course they are in it for a profit; but the use car salesman tactics are few as you go from sales to finance. More

Our search for a Acura RDX As previous owners of Acura Sedans over the past 24 years this was our first experience with a crossover/SUV. We found Terry to be knowledgeable, per As previous owners of Acura Sedans over the past 24 years this was our first experience with a crossover/SUV. We found Terry to be knowledgeable, personable and responsive to our search. He provided realistic options and helped us make a selection that was right for us and met all we were looking for in a vehicle. Tony provided us with a fair deal on the vehicle and our trade in. Bill & Gerry Lavery More

Great experience! Excellent customer service. I was pleased! Very Very genuine and will guide you to your best interest. Highly recommend this place and Sam was amazin Excellent customer service. I was pleased! Very Very genuine and will guide you to your best interest. Highly recommend this place and Sam was amazing! More

First Time Buyer I was very pleased with my experience at this dealership. I am a first time car buyer, and Terry made the process simple and friendly. I would most ce I was very pleased with my experience at this dealership. I am a first time car buyer, and Terry made the process simple and friendly. I would most certainly return to this dealership in the future, and I didn't encounter a single employee that wasn't dedicated to helping me find the car I wanted, at the right price, with as friendly of service as possible. More

excellent service! I am very pleased with my experience at McGrath Acura in westmont. Mr.Sam Shaheen was very helpful and made me feel very comfortable in my car shoppin I am very pleased with my experience at McGrath Acura in westmont. Mr.Sam Shaheen was very helpful and made me feel very comfortable in my car shopping. No pressure at all. He helped me through out the entire time and I highly recommend this dealership to anyone. The whole experience was great with the entire team!Thank you. More

Great Service John Vestuto made our experience a very positive and exciting one. We are so grateful and happy. He went above and beyond to help us come out of the d John Vestuto made our experience a very positive and exciting one. We are so grateful and happy. He went above and beyond to help us come out of the dealership as satisfied customers. More