McGrath Arlington Kia

Muy satisfecha Un lugar muy limpio y todos los empleados son muy amables y atentos a que te este atendiendo alguien. Tienen muy buena variedad de carros. A muy buen Un lugar muy limpio y todos los empleados son muy amables y atentos a que te este atendiendo alguien. Tienen muy buena variedad de carros. A muy buen precio y te ayudan muy bien. More

Games,,,,,,,Games,,,,,,Games Went in to purchase a vehicle advertised on their website as well as many other websites. Initial contact was pleasant but that didn't last long. Once Went in to purchase a vehicle advertised on their website as well as many other websites. Initial contact was pleasant but that didn't last long. Once we started to discuss numbers the games started. Where we presented with an offer to purchase the vehicle at the advertised price, no. To our surprise we were told the vehicle would be almost $3,000 more than advertised price because they had already done paint and interior protection as well as pre certified the vehicle as a factory certified vehicle. When we told them we had no interest in these items the response was the work was already done and could not be removed so we must pay these charges. After almost an hour they finally backed down on the pre certified charges and said since the paint and interior protection was already done we must pay $475 for this, no option as a consumer to decide if we wanted this or not. Why wasn't this vehicle advertised for the price including these items if they were already done and there was no option but to pay for them. In my opinion this is bait and switch, get you in the door with an attractive price then drop the hammer with their version of reality, a price $3,000 higher. Just when you think the worst is behind you since you have finally come to terms on purchase price the roller coaster rounds the top and spirals downward again. Financing games begin, being told you will be paying x% interest but when you do the calculations you would actually be paying an interest rate almost 1.5 times what was quoted. When you call them on it they argue with you telling you your numbers are wrong but refuse to show you anything to prove their numbers. Once again after almost an hour of this they finally present you with a quote for financing with a payment within pennies of what you said it should be an hour ago. You are thinking great we can sign some papers and be out of here soon, wrong again. You get seated in a waiting room in queue to sign papers, 60 minutes later you finally get the privilege to be escorted in to sign papers. Almost done? Nope now we have to listen to the presentation by the finance manager on all the extended warranty options even after we told him we had no interest in these products. Then basically told we were stupid for not considering any of these options, what if they were only $2.00 per month. Big surprise coming here.......... nothing even close to $2.00 per month, more like $25 - $50 per month. Over 4 hours later we are now leaving only to get in the vehicle we just purchased to find the gas tank nearly empty. There is absolutely no reason it should take over four hours to purchase a vehicle. In my opinion this dealership needs to rethink their old school way of doing business and realize this is 2016. Can't wait until the day I can purchase a car on Amazon and it will be delivered to my house free of charge. Think that won't happen, so did all the struggling big box stores a few years ago. More

Great experience I got my first car from advantage Kia dealership and Beckim was the one who help me out with the car and gave me a great deal. I recommend this to fri I got my first car from advantage Kia dealership and Beckim was the one who help me out with the car and gave me a great deal. I recommend this to friends and family to come out here and they will help you get the car that best fit you. More

Awesome experience Great dealership and salesman. Finance guy Juan is incredible. Blake was a incredible salesman, with no pressure. Not only did I trade my car in w Great dealership and salesman. Finance guy Juan is incredible. Blake was a incredible salesman, with no pressure. Not only did I trade my car in which was upside down in payments. We purchased 2 cars!! They made it happen for us and stayed at the monthly payments that would work for us. They even stayed open late to get the deal done. I HIGHLY RECOMMEND ADVAVANTAG KIA!! More

Great dealership Manny helped my wife and I get a 14 Kia Forte. We drove all the way from Joliet and it was worth it. He was very friendly and helpful. Would recommend Manny helped my wife and I get a 14 Kia Forte. We drove all the way from Joliet and it was worth it. He was very friendly and helpful. Would recommend to anyone in Chicago area More

Red Carpet Treatment I had been looking for a Kia Sorrento and called a few dealers in my area. Advantage Kia of Palatine had the car I was searching for and told them I I had been looking for a Kia Sorrento and called a few dealers in my area. Advantage Kia of Palatine had the car I was searching for and told them I was on my way. I received red carpet treatment from the moment I arrived. My salesman Bekim, welcomed me with the car running, ready for my test drive. Now that's service!!! From there it continued to get even better. The customer service from the General Manager Jason, Bekim the Sales manager, Chris the office manager, Juan the sales manager, and Dave sales consultant, truly a team of experts working together to make the process seamless and fun for me. This was my family's 5th Kia. I can say it was the best experience I have had buying a car and will continue to purchase from Advantage Kia of Palatine. They have EARNED my business and loyalty. Thank you ALL! More

After the Kia 2016 sale!! Got to say the experience I received today amazing! Thank you Jason the General manager of the dealership! He knows what customer service is!!!! I loo Got to say the experience I received today amazing! Thank you Jason the General manager of the dealership! He knows what customer service is!!!! I look forward to my many free car washes! Truly a great experience!!! Couldn't be prouder to say Advantage Kia will be my Kia dealer for life!!! Great staff very friendly! Thanks again for a job well done!! From Larry and Chis Shapiro!! More

bait and switch Miserable experience went in to look at extremely reasonably priced kia souls that were mislabeled online and were in fact manual transmissions. Danie Miserable experience went in to look at extremely reasonably priced kia souls that were mislabeled online and were in fact manual transmissions. Daniel garcia the sales person then wasted my time for about half an hour only managing to bring me one pair of keys to look at a soul when they had 8 used on the lot all parked in a line. I walked in spoke to someone more senior than him telling him to get me a different sales person spoke because whoever I have wouldn't give me the time of day. The second gentleman tyler o'riley pulled out the almost perfect soul except for some minimal body damage and the tire pressure gauge wouldn't turn off even though he put air in before the test drive. I was very explicit with him though explaining that it was just above my price range and that I was doing a cash deal and would not consider financing. After the test drive I waited at least 15 minutes for the business manager (who I just looked on their website and is in fact the finance manager) to come over and tell me they were firm on the pricing. I had never experienced this before a dealership unwilling to make a deal so I told them to lose my contact information walked out and used the pricing on the misleading ad to leverage the deal at the next dealer. More

Worst service department ever! Last winter I had a flat while going to the city, got it towed to this location. Was told by someone in the service department that the car had a coup Last winter I had a flat while going to the city, got it towed to this location. Was told by someone in the service department that the car had a couple of recalls. They fix the recall and change our one tire for $165. After 2 weeks with frequent calls to find out when I can get my car back. I got it back, drove it out of the lot and the car would not go anywhere. This is a 2015 car with very low miles. It turns out while fixing the recall, the transmission got broken. So they put in a new transmission and it drove fine until couple of days ago. The transmission fluid splatter everywhere under the hood. This time I took it back to my dealership Gary Lang and they said the valves was not tighten that is why transmission fluid went all over the place. Drop the car off at Gary Lang yesterday, they call me today to let me know they will have it repaired by the end of the day tomorrow. 2 days service instead of 2 weeks. Never ever will I recommend Kia Palatine. More

PAINLESS EXPERIENCE I HAVE PURCHASED NO LESS THAN 20 CARS IN MY LIFE TIME- BOB HOFF BY FAR WAS THE NICEST SALES TECH I HAVE HAD THE PLEASURE OF DEALING WITH - HE WAS VER I HAVE PURCHASED NO LESS THAN 20 CARS IN MY LIFE TIME- BOB HOFF BY FAR WAS THE NICEST SALES TECH I HAVE HAD THE PLEASURE OF DEALING WITH - HE WAS VERY KNOWLEDGEABLE AND PLEASANT - IN FACT THE ENTIRE STAFF MADE YOU FEEL WELCOME- I PURCHASED A SOUL WITH THE UMBER LEATHER PACKAGE THAT I COULD NOT FIND AT 2 OTHER DEALERS AND THEY GAVE ME A GREAT DEAL - I WOULD HIGHLY RECOMMEND ADVANTAGE KIA PALATINE AND BOB HOFF DAVE AND CAROL More