
McGrath Arlington Kia
Palatine, IL
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Initially, the issues I had with my car was a chirping sound that was issues from the rear. To stop this sound, the service team at Kia recommended to get my brakes replaced. They replaced my brakes and e sound that was issues from the rear. To stop this sound, the service team at Kia recommended to get my brakes replaced. They replaced my brakes and ensured me that I would be good to go. Now, approximately 15 months and 22,000 mlies later, the brakes on my same car need to be replaced again. Meanwhile, the chirping noise never went away. What's more is that the other Kia dealership I went to, to get a second opinion, agrees with the brakes needing to be replaced, and was trying to charge me $100 more than the Arlington Kia for the exact same service. What brakes should be replaced after 22,000 miles?!?! Incredibly infuriating encounters. I'll be surprised if I ever buy another Kia, let alone visit another Kia service center. Very disappointing experiences. More
I had a great experience at Arlington Kia! David Erickson and the rest of the company were so friendly and helpful. They answered all my questions and helped with my concerns! I felt like part of a Erickson and the rest of the company were so friendly and helpful. They answered all my questions and helped with my concerns! I felt like part of a family when I left with my new Kia! I'm looking forward to my oil change and car washes too. Thanks for making my car buying experience a complete pleasure. You guys are the best! More
GREAT service! DAVID ERICKSON and EDDY JASIM were EXCEPTIONAL! I just finished my battle with cancer and undergoing 6 months of radiation treatment. I shopped around other dealerships and often left EXCEPTIONAL! I just finished my battle with cancer and undergoing 6 months of radiation treatment. I shopped around other dealerships and often left feeling like they didn't listen to the type of car I wanted or just being treated like a idiot. This was NOT the case at Arlington Kia! David Erickson listened to me. He learned what I was looking for and offered suggestions and solutions to my needs. After I made my choice of what type of car I wanted, Eddy Jasim made the process SO easy. Both David and Eddy showed patience and answered all my questions even though I asked the same ones several times due to my radiation fatigue. THEY DIDN'T EVEN KNOW WHAT I WAS GOING THROUGH (medically) UNTILL AFTER I PURCHASED THE KIA!! I STRONGLY RECOMMEND TO ANYONE IN THE MARKET TO PURCHASE A CAR TO SEE THESE FINE GENTLEMAN AT Bob Rohrmans Arlington Kia in Palatine! I am just a normal guy like all of you out there. Visit this dealership (David and Eddy) and save yourself headaches and time!! Thanks Guys! Sean McCann Palatine, IL More
One of the things that no one likes to do is shop for a car, new or used. I've done my share of shopping and buying and have never had a great experience, until I met Steve Krywaruczenko. Steve was very car, new or used. I've done my share of shopping and buying and have never had a great experience, until I met Steve Krywaruczenko. Steve was very professional, polite and friendly thru out the process, right down to showing my wife and I the nuances of the controls, options and operation of the vehicle. I feel confident that I received a good deal and am satisfied with the whole process because of Steve. We will be back! GOOD JOB! Al & Karin Discianno More
They were extremely helpful and patient in my decision making process. I would recommend anyone to go to Arlington Kia if they are interested in purchasing a new or used car. making process. I would recommend anyone to go to Arlington Kia if they are interested in purchasing a new or used car. More
I'm sorry for not writing sooner (bought car on March 1st, 2013)but, better late than never. I was hard core, looking for a Chevy Monte Carlo SS for 2 months before I ran across one at Arlington Kia in P 1st, 2013)but, better late than never. I was hard core, looking for a Chevy Monte Carlo SS for 2 months before I ran across one at Arlington Kia in Palatine. I know the car was at a great price online but after talking to Dave C. and his manager they were able to meet the price I needed the car to be to buy it. My family was in a hurry due to we were on our way to wisconsin dells and just stop by to look at it and we ended up buying it that morning, came back a couple days later to pick it up. Your team made my family and I comfortable and welcoming. I am very pleased with your dealership and will look at your inventory first the next time I'm in the market for another vehicle. I live on the southside of chicago suburbs and the drive is about an hour away but it was worth it. I am very pleased with the car and have no complaints, now if I can keep the birds from bombing it, LOL. Thanks Dave C. I wish you many sales, my family and I thank you a lot. More
I had a nail in my tire and went to the Kia dealer and they were going to charge me $35 to plug my tire. I ended up going to the Volkswagon dealer where we bought my wife's car and they plugged it at no c they were going to charge me $35 to plug my tire. I ended up going to the Volkswagon dealer where we bought my wife's car and they plugged it at no charge. Than I had to go back to the Kia dealer for them to take the air out of the tire and replace with the nitrogen that are in my tires. This was a waste of my time and I feel that the dealer could have plugged the tire as a common courtesy to one of there customers. I am satisfied overall with my experience other than the service I received in regard to the tire problem. More
This is the 4th vehicle I have purchased in my life, and by far the most enjoyable experience. The staff was friendly, welcoming and zero pressure. Nick our sales consultant was down to earth, knowledgeabl by far the most enjoyable experience. The staff was friendly, welcoming and zero pressure. Nick our sales consultant was down to earth, knowledgeable and an all around good guy. Our finance manager was Nathan, extremely funny guy (My wife had left me there stranded, as we had family in town, when she left with our only car he told me the price of the car I was buying just doubled, since I was stuck there. lol!), professional, and ended up getting us a better deal than our own bank would give us! Best car experience I have ever had, by far. I WILL purchase my next vehicle from the Bob Rohrman family of dealerships if they are all like this. More
Vehicle burns over two qt of oil a week, 4 wheel drive stopped working the first time I used it,after purchase the check engine light came on after a week. I understand it was a used vehicle but come-on! stopped working the first time I used it,after purchase the check engine light came on after a week. I understand it was a used vehicle but come-on! Runs good ! Yes I did test drive and everything worked at that time, funny how it all went down hill after the sale. More
I had been shopping for the right car. When I came to Arlington Kia, I felt comfortable with my sales man Dave Erickson. He was not a pushy salesman, he was fair and honest. Gave me a good deal. Greg Stu Arlington Kia, I felt comfortable with my sales man Dave Erickson. He was not a pushy salesman, he was fair and honest. Gave me a good deal. Greg Sturm gave me a good deal on my sale as well. Over all I was happy with my experience. Thank You very much. More