
McGrath Arlington Kia
Palatine, IL
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I came in to buy a new car and the experience was great. The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal The process took longer than expected and some of the questions I had took longer to answer than expected, but I got a deal that was close to my goal and was never pushed at any point, so I was a happy customer at the end. More
Patient and upfront. Never felt pushed and Naimish answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. answered all questions. The experience was refreshing and I will definitely recommend. Good guys, good price and treated very fairly. More
Personnel are very friendly, informative and highly professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family membe professional. We came to them just for browsing of used cars, but we went from them with a new KIA Sorento. We are so happy, now all our family members and relatives will have enough space for travelling. They showed us all options, all advantages, and made such a good proposal, that we could not reject. This is happening very seldom in our family. We will definetly recommend this place and these sales consultants to all our friends. More
Although there were glitches at first, things got worked out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person out to our satisfaction in the end. The general manager, Steve Feld, was very fair and worked with us to iron things out and satisfy us. The person who did the financing, on the other hand, Mike Lemm, was very unthorough (we had to go back to sign papers he failed to give us the first time) and uncooperative in working out our deal. The salesman, Naimish, was also very nice and friendly, even though a bit inexperienced. But I would recommend this dealership based on our dealings with Steve Feld. More
Was treated fairly and got the exact car I wanted. Music in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have hav in showroom was too loud sometimes. Was promised first oil change would be free but did not receive anything. The lack of spare tire should have have been disclosed to me upfront and not at end of sale. A real downer as I drove away. More
Naimish was a great salesman to work with. He made my experience of getting a new vehicle very pleasurable. Any questions I had, Naimish answered them all. I love my 2012 Kia Sportage and I would defin experience of getting a new vehicle very pleasurable. Any questions I had, Naimish answered them all. I love my 2012 Kia Sportage and I would definitely recommend Arlington Heights Kia in Palatine to all my family and friends. GREAT EXPERIENCE! Thank you, Josephine Visconti More
Everyone at Arlington Kia of Palatine made us feel at ease. (No pressure tactics!) Dave was very knowledgeable and answered any query that we tossed at him. They had the right approach to showing us th ease. (No pressure tactics!) Dave was very knowledgeable and answered any query that we tossed at him. They had the right approach to showing us the vehicle that we were interested in. We shopped on a rainy Friday and returned a few days later to discuss pricing and our trade-in plans. We bought the 2012 Sorento with a lot of options that was very fairly priced. All together...we are very satisfied. We have purchased a fair number of cars over the years and this was absolutely,the best car car buying experience that we have had in 50 years! Thanks, everyone. AY More
My experience was great when I went here to test drive my Kia Soul. I went back the next day and bought it. Any time I need a question answered, George is there to help. I look forward to working with this d Kia Soul. I went back the next day and bought it. Any time I need a question answered, George is there to help. I look forward to working with this dealer again. I let everyone know where I got my car from too... thanks again George and everyone at Arlington Kia of Arlington! More
naimish was great to deal with.any future business he will be my sales guy no doubt.the dealer ship was cozy and very friendly.i will defnately be back.i feel naimish deserves all fives cause he did an e will be my sales guy no doubt.the dealer ship was cozy and very friendly.i will defnately be back.i feel naimish deserves all fives cause he did an exellent job. More
I had been to Ford, Toyota and then KIA -- Let me tell you that I walked out of Ford and Toyota then customer service was horrible and the salesmen certainly were looking out for any customer "service". you that I walked out of Ford and Toyota then customer service was horrible and the salesmen certainly were looking out for any customer "service". Then I went to Kia, Dave and Mike were fabulous in everyway. I feel they offered me a fair trade in, a fair price, quality customer service and delivered my Sorento perfectly. They were so patient as I considered the vehicles. I would recomment Arlington Kia to "everyone". It has been a wonderful experience and the vehicle is amazing! More