
McGrath Arlington Kia
Palatine, IL
Filter Reviews by Keyword
By Type
Showing 305 reviews
Overall a very positive experience. Sales team was knowledge, friendly and helpful. I thought I got a deal deal for the car I bought. It seemed like the dealership was interested in selling cars. T knowledge, friendly and helpful. I thought I got a deal deal for the car I bought. It seemed like the dealership was interested in selling cars. There was minimal haggling as they brought forward a very competitive offer. More
Naimish was a pleasure to deal with and was willing to go the extra mile (e.g. picking me up, driving me to where my trade-in was located so that I could drive it to the dealership,etc.)If he sticks with his the extra mile (e.g. picking me up, driving me to where my trade-in was located so that I could drive it to the dealership,etc.)If he sticks with his low pressure (yet very responsive)style, there is no doubt that he will continue to be very successful. All of the others we came in contact with (the Sales Mgr., the Finance Mgr. and even the young man who switched the plates) were all very helpful, but we needed a car and Naimish was the reason we bought it from Arlington Kia in Palatine. More
The dealership was friendly and informative. We were greeted by Naimish at the door and he was very helpful throughout the process. I would recommend this dealership. greeted by Naimish at the door and he was very helpful throughout the process. I would recommend this dealership. More
Stopped by the other night to look at Optimas. Dave came out and met with us, and took us on two test drives. The first was the car we eventually ended up buying, and the second was a turbo-equipped version out and met with us, and took us on two test drives. The first was the car we eventually ended up buying, and the second was a turbo-equipped version of the same car. Dave knew we had no intention of buying the more expensive car, but he had no problem obliging my desire to drive it anyways. He was very friendly and knowledgeable. When it came down to negotiations for the first car, he told us he'd bring us a number we couldn't refuse. He was right. Not only was it waaaaaaay under MSRP, it was way under Edmund's values as well. Not only that, but they threw in a few extras for free that sweetened the deal. There was very little back and forth to come up with a deal; I really hate wheeling and dealing, and it was thankfully a very painless car buying experience. Dwight led us through the financing options, and everything was spelled out to us very clearly. Nobody played any games with us. All in all it was a really great experience, and I look forward to a long relationship with this dealership. More
The fellas, Mike and Nimesh went above and beyond to find us the Sportage we were looking for with all of the desired Options. We will gladly recommend them. us the Sportage we were looking for with all of the desired Options. We will gladly recommend them. More
I HAD A REALLY GOOD EXPERIANCE AT THIS DEALER WITH THE SALES PERSON NAIMISH GANDHI , WHO IS VERY FRIENDLY , POLITE AND KNOWLIGIBLE ;AND WHEN I WAS TOLD THAT I WILL BE CALLED BACK BY HIM , HE KEPT HIS WO SALES PERSON NAIMISH GANDHI , WHO IS VERY FRIENDLY , POLITE AND KNOWLIGIBLE ;AND WHEN I WAS TOLD THAT I WILL BE CALLED BACK BY HIM , HE KEPT HIS WORD. GOOD JOB MY FRIEND I LIKE THIS KIND OF PEOPLE WHICH THEY KEEP THEIR PROMISES AND THANKS TO THE GENERAL MANAGER , FINANCIAL MANAGER AND TO EVERYBODY FROM THERE WHO HELP ME TO GET KIA SOUL WITH A GOOD PRICE .HAPPY HOLIDAYS TO YOU GUYS AND MERRY CHRISTMAS & HAPPY NEW YEAR. More
The overall experience was only bad because when in the end you feel misled it diminishes all the positives. The Salesman, Naimish, was the best part of the experience. He was very friendly and knowledgea end you feel misled it diminishes all the positives. The Salesman, Naimish, was the best part of the experience. He was very friendly and knowledgeable. Similar to writer "svalko" I had a bad experience with the finance manager in regards the security etching. I was told that it is on all the cars, which may or may not be true. But I was told that they can remove it but the $399 charge would be added to the purchase price anyway. Shame on me for not reading the fine print "this guarantee is not required in order to purchase.......". So I suggest you refuse to sign the Bill of Sale which include any no value added "+++" as they call it and just walk away from the deal as I should have done. More
I had went to several dealerships before coming to Arlington of Kia. I was glad that somebody actually came out and asked if I needed help. I had visited 4 other dealerships, and this was not the case Arlington of Kia. I was glad that somebody actually came out and asked if I needed help. I had visited 4 other dealerships, and this was not the case. Naimish went out of his way to help, and I really appreciate it. The process went smooth, and I encountered no problems. More
I was very please with the manor in which Naimish explain the works of the Kia optima.HE was polite,extremely helpful and because of this it made my choice easier. He also follows up on his sales,which I thi the works of the Kia optima.HE was polite,extremely helpful and because of this it made my choice easier. He also follows up on his sales,which I think is just as important. Thanks Stuart More
Stopped into Arlington Kia to look at a Kia Soul. They had the trim level I was interested in (Exclaim) on the lot, and I was out driving it with my sales guy George Matusyan within about 5 minutes of wal had the trim level I was interested in (Exclaim) on the lot, and I was out driving it with my sales guy George Matusyan within about 5 minutes of walking into the store. Had a nice test drive, really liked the car, and George was super to deal with. Long story short, bought the car a short while later at a really nice deal, and just took delivery tonight. George was very professional and patient throughout the process, and I would not hesitate to recommend him and the dealership to anyone who is interested in a new Kia. Thanks! More