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McGrath Chevrolet of Dubuque

Dubuque, IA

4.4
50 Reviews

3255 University Ave

Dubuque, IA

52001

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Showing 50 reviews

October 06, 2022

Tyler was great to work with. I found my Tahoe online (when originally searching for a Wagoneer) & knew I had to have it. I submitted a request online then received an email/call More

by AB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Darren
Oct 07, 2022 -

McGrath Chevrolet of Dubuque responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Josh Orthel, General Manager.

October 28, 2021

Monique at McGrath Chevy in Dubuque was great to work with. She got me into the car of my dreams, and she really worked some magic. I trust that she did what was best for me, & not necessarily her payche More

by apirillo88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique Overlock
Oct 28, 2021 -

McGrath Chevrolet of Dubuque responded

Thanks for reaching out with your experience. We are lucky to have Monique with us and are so happy you had a great time working with her. Enjoy your dream car!

October 25, 2021

Clayton Gray and everyone at McGrath made my buying experience a very positive one. Everyone was very knowledgable, courteous and helpful from start to finish. More

by Wahlinf16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Gray, Cory Hosch
Oct 28, 2021 -

McGrath Chevrolet of Dubuque responded

Thanks! We do strive for the best and so happy to got to experience that with our team here. Enjoy the new ride!

October 05, 2021

I purchased a used vehicle from McGrath a couple months ago and decided it wasn’t what I wanted. I went into the University store and the guys helped me find exactly what I needed for a new vehicle and ord More

by ChristinaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton , Cory Hosch
Oct 07, 2021 -

McGrath Chevrolet of Dubuque responded

Thank you so much for allowing us to help you again with the purchase of your vehicle. It meant a lot to us that you came back to our stores to find the right vehicle. Enjoy your new vehicle! We look forward to working with you again when you need us!

July 29, 2021

My daughter Amanda needed a new car and was referred to you guys and they treated her so good, very pleased with the service here. More

by kgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Hosch
Jul 29, 2021 -

kgarcia responded

great place

Aug 10, 2021 -

McGrath Chevrolet of Dubuque responded

Thank you so much! We appreciate your review and business. We are so happy we could help!

May 28, 2021

Looking for a new car for my wife and this purchase process was the best in my 50 year lifetime. Thanks Dave Schermbach you were the best salesman my wife and i have dealt with in the car purchasing p More

by sdzartman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't use internet department.
May 29, 2021 -

McGrath Chevrolet of Dubuque responded

Wow! What a great review! Your business over the years has been appreciated and it's so great to hear that Dave was able to knock this purchase out of the park! Please let us know if we can help with anything else. It would be our pleasure to work with you again.

March 29, 2021

My loan was not 100% before leaving the lot, so we had to return to do paperwork. They also didn't have my spare key ready, so I have to go back a 3rd time to have have program my spare key. It was nonsense More

by Rog2314
Recommend Dealer
No
Employees Worked With
Carter
Mar 30, 2021 -

McGrath Chevrolet of Dubuque responded

Good morning, we notified the sales team of your message yesterday and it sounds like they were able to connect with you so that is a good start. It is unfortunate that you are having a frustrating experience and we are discussing that with our team. We want you to enjoy your time with us and your vehicle and that did not happen this time but hopefully they can resolve some of your concerns moving forward. Thank you for the business and know that your message is heard and we are taking it serious.

March 19, 2021

Hello, my name is James Patterson. Rating my salesman , Darren Hess. Quality purchasing trip. Small error in paperwork dept, charged me lien 10$ , when I paid cash. Refund emminent More

by jpatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Hess
Mar 25, 2021 -

McGrath Chevrolet of Dubuque responded

Thanks for making the trip here to meet with us and allowing us the chance to earn your business, James. We appreciate your understanding with the issue on the paperwork. We work hard to make sure every customer has a great experience. Enjoy your new vehicle!

February 04, 2021

My sales associate was Josiah Downs. He was such a great energetic person to work with. He made the process a breeze and assured I was satisfied while doing so. More

by jalisajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah Downs
Mar 03, 2021 -

McGrath Chevrolet of Dubuque responded

Thank you for your business with our store, Jalisa! Josiah is a valued member of our team and a customer favorite for a good reason. Please do not hesitate to reach out to us in the future if you should need us again. Enjoy your new vehicle!

February 01, 2021

I checked out a car on autotrader. sent a email to McGrath to let me know if the car was still available. I got an email, and a call from Carter. I asked for more pictures and info about the car. Cart More

by rayv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Wiederin, Cory Hosch
Mar 03, 2021 -

McGrath Chevrolet of Dubuque responded

Thank you for making the trip all the way here from Indiana, Randy! We greatly appreciate the business from our out-of-state customers and it's great to hear that you were in good hands with Carter and the rest of our team. Your kind words mean a lot to us and we will be sure to share this with everyone!

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