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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.7
1,041 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 1,041 reviews

May 01, 2026

So far, the car is running smoothly with all problems resolved.Retrieval of the car was on scedule and after a walk through, everything was explained and fixed... More

by leon8rox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Runas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026

Good attention, responsibility, constant communication, good customer service, they care about me as a customer More

by lobsam.paladines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

McGrath City Honda responded

We’re delighted to hear you felt taken care of during your service visit. Carlos and our team appreciate your feedback about our communication and responsible approach. It was a pleasure caring for your Honda and we look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 30, 2026

Luis Antonio provided great service. He was kind enough to take the time to explained every service my car got and he made it so easy for me to understand. More

by olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

McGrath City Honda responded

Thanks for the five-star rating. We’re pleased that Luis guided you through the service details on your Honda CR-V so clearly and made everything easy to understand. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 30, 2026

Very honest and respectful- answered all our questions. . I would recommend them to all family and friends.. thank you guys for your help My wife and I love the car - More

by dj.alonso28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spike Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uriel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

McGrath City Honda responded

Thank you for recommending us to your friends and family and for sharing your experience. We’re glad we could answer all your questions and that you and your wife are enjoying your new Honda HR-V. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 30, 2026

They don’t do what’s mentioned in the coupon Their coupons are a scam to bring people in More

by syed2501ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2026

My Experience with McGrath Honda was awesome,Juan Cruz and his team work well together to help me get the best deal in purchasing my car The New Honda Prelude. Big shut out to all McGrath Honda Staff for More

by David Molina
Recommend Dealer
Yes
Employees Worked With
Spike Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spike Edwards
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Apr 29, 2026 -

McGrath City Honda responded

It’s wonderful to hear how Spike and the team collaborated to make your Honda Prelude purchase go smoothly. Thank you for sharing your positive experience, and we’re here whenever you need us next. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Detailed follow up. Provided a well done video explaining services needed for my vehicle. Also, provided a ride back home. Nicholas was off one of the days my car was at More

by rubiviveros161
Recommend Dealer
Yes
Employees Worked With
Nicholas and his Manager.
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Apr 28, 2026 -

McGrath City Honda responded

Thank you for highlighting the detailed follow-up, video explanation, and ride home for your Honda HR-V. We’re glad our manager was able to assist when your service advisor was unavailable. We look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Muy eficiente porque te dan solución y te atienden muy vien y tienen buena actitud More

by williamcalva2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Uriel Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuyun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Druzenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuyun
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

McGrath City Honda responded

Thank you for noting the efficiency and positive attitude you experienced when picking up your new Honda CR-V Hybrid. Jose and our staff are pleased their solutions and attentive service met your expectations. We’re grateful you chose us for your CR-V Hybrid purchase. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Bad communications the window repair wasn’t up to standard. They installed the wrong tint type and the window doesn’t work like it used to More

by diego.47.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2026 -

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

Apr 29, 2026 -

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

April 27, 2026

The employee was very attentive with me and spoke to me very professionally. I really enjoy the complementary coffee More

by jeejdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

McGrath City Honda responded

It’s wonderful to hear our team was attentive and that you enjoyed the complimentary coffee. Carlos is glad to have provided professional assistance during your Honda Civic service. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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