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McGrath City Honda

Chicago, IL

4.4
783 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 783 reviews

July 28, 2022

UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w More

by marye_moore
Customer Service
Recommend Dealer
No
Employees Worked With
Bill Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Great attention to details and timeliness. All work and costs were communicated prior to being performed. More

by Siragusarachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Me Rodriguez was knowledgeable and recommends that need to be done in my car. It was done on time. More

by Gingerlas2003@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rodriquez
July 17, 2022

The service of my car took 3 and 1/2 hours, it was a basic oil change and inspection. The car was not cleaned More

by javier.saldanacortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Humberto
Jul 17, 2022 -

javier.saldanacortes responded

?

July 16, 2022

Luis, and Marcus Lozano, thank you for your wonderful service, also thank you for making my dream come true with my car I love it. Excellent staff i’am forever grateful. More

by Msmelindaarocho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus lozano
July 16, 2022

5 stars for Marcus Lozano and the team at McGrath City Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at Mc More

by Sarah M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Lozano
July 14, 2022

They kept it very professional. The customer service was also very great. I would go back for any of my service needs. More

by RMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rivera
July 09, 2022

They did not charge extra during the post pandemic auto shortages. I got the car i wanted. It was a pleasant experience. More

by minds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

They were professional, and they got my service work done fast! I highly recommend them! More

by Romanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto - Service Advisor
Jul 07, 2022 -

McGrath City Honda responded

Thank you for taking the time to leave our team such an excellent review! We appreciate your feedback!

July 05, 2022

Ok did my pm and a few other things. ok shop crew very friendly. Got my truck back at time they mentioned More

by Wmontanez2103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
Jul 07, 2022 -

McGrath City Honda responded

We're happy to hear that our team was able to get your truck in and out in the time promised. Thank you for leaving us a great review!

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