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McGrath City Honda

Chicago, IL

4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

March 23, 2022

The service advisor, Alfonso is very thorough. He reviews your service records with you and lets you know what is needed. More

by Jmont
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department- Alfonso
Mar 28, 2022 -

McGrath City Honda responded

Thank you for your review and we are happy to hear that Alfonso was able to show you all of your service records and help you understand what needs to be done. We hope to earn five stars on your next visit!

March 20, 2022

Great service. Took time to explain the process of buying a new car. Thank you! More

by Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Siapno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
Mar 21, 2022 -

McGrath City Honda responded

We are happy to hear you had a great experience at McGrath City Honda! We hope you love your new vehicle and we appreciate you leaving us a review!

March 17, 2022

Friendly and efficient, McGrath knows their business and how to treat you. Normal service appointments are quick and painless. More

by A. Pacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Miller
Mar 28, 2022 -

McGrath City Honda responded

Thank you for choosing McGrath City Honda!

March 16, 2022

I've been coming here for decades and I've never had an issue until today. First, now you have to make appt. For everything, even an oil change. That oil change was going to cost me close to $100. I More

by blackwidowque55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin took care of me. I always used to deal with Bill Miller.
Mar 18, 2022 -

McGrath City Honda responded

Hi there, taking care of loyal customers is something that is very important to us. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further.

March 14, 2022

I am very happy with my purchase of Honda CVR. I appreciate professionalism and help of salesman Ryszard and financial advisor- Dariusz. Will highly recommend to anyone. More

by rafalek2
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

McGrath City Honda responded

Thank you for your review! We are happy to hear our team took great care of you! Thanks for choosing McGrath City Honda.

March 12, 2022

McGrath staff are all true professionals. Excellent people skills & they work with customers until they are satisfied with car deal More

by davilamarisol550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember name of gentleman who worked with me for 4 hours to lease car. truly appreciate his time & expertise. Marisol
Mar 14, 2022 -

McGrath City Honda responded

Marisol, thank you for leaving us your review! We are happy our team was able to get you in a new Honda, thanks for choosing McGrath City Honda

March 09, 2022

Very happy with Workers and service at this dealership . They treat there customers very well. More

by rocco.arcieri
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Siapno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande
Mar 11, 2022 -

McGrath City Honda responded

Thank you for your five star review, enjoy your new Honda.

March 08, 2022

Always able to get an appointment and service is fantastic. Bill Miller is always there to take care of me. More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

McGrath City Honda responded

Thank you for your review! We are proud to be your Honda dealership.

March 04, 2022

I made an appointment online for an oil change advertised gas two for 99.95. When I brought my car in I was told that special was over and the price was now 119.95 for two oil changes. I was not happy with More

by Chips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

Bad service and to expensive, they don’t respect coupon’s . I’m never back this place. More

by Efrak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
Feb 17, 2022 -

McGrath City Honda responded

Hello, we're sorry to hear about your situation with our service department. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further.

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