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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
785 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 785 reviews

August 26, 2021

In for recall No loaners although car had to be there all day. Did pay for Uber home and back, but stuck at home all day. More

by SAB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis
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Aug 26, 2021 -

McGrath City Honda responded

Thank you for taking the time to share your comments! Please let us know what else we can do for you. We hope to make your next visit five stars! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 25, 2021

I simply love McGrath’s service. Best CS service ever! More

by Laryssa.granda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2021 -

McGrath City Honda responded

We take pride in our customer service and satisfaction! We're happy our clients recognize the effort we put in every day. Thank you, Laryssa, and we can't wait to have you back at McGrath City Honda! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 17, 2021

Had to replace a key, and the job was slightly below the estimate. Waiting room was comfortable and allowed for social distance. Seats had been sanitized. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2021 -

McGrath City Honda responded

Hi Liz, we're delighted to know we exceeded your expectations! Thank you for your awesome review, and we are looking forward to your next visit to McGrath City Honda.

August 08, 2021

Good experience no pressure. Dealt with Dave Kazarian very nice man very professional. The finance was smooth. More

by onabuc59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2021 -

McGrath City Honda responded

Thank you for taking the time to share your opinion about McGrath City Honda! We are glad that our team did a great job. We will make sure that our staff gets the recognition they deserve. Thank you again, and have a wonderful day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 01, 2021

Loved the service. All the work was reviewed with me and all duplicate paperwork given to me. Excellent place to go get service! Go for it. More

by cqzbox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2021 -

McGrath City Honda responded

Thank you for letting us know how much you enjoyed your recent trip to our service department. Ensuring our customers are informed and have everything they need is a sign of good customer service, and we're happy to have been able to provide that for you. We appreciate you choosing McGrath City Honda! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 31, 2021

EXCELENTE SERVICIO.EL VENDEDOR MUY AMABLE LES RECOMIENDO EXCELENTE SERVICIO. EL VENDEDOR MUY AMABLE LES RECOMIENDO SU NOMBRE ES OCTAVIO RODRÍGUEZ. ME VOY MUY CONTENTA Y AGRADECIDA POR SU ATENCIÓN. GRACIAS More

by Maria Segarra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Rodríguez
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July 31, 2021

I’m always late to go to my grass a Honda, who is very nice with me and gives me an excellent service all the time I would recommend any of my friends in a heartbeat More

by devotedraul2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2021 -

McGrath City Honda responded

Thank you for recommending McGrath City Honda! We're so happy to have loyal customers like you. - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 29, 2021

The service was excellent, staff was polite and very respectful and very profesional. As soon as my car was ready next day, they Call me and they explained to me the work they did. More

by Eladio Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
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Jul 30, 2021 -

McGrath City Honda responded

Hello, Eladio, and thank you for your review. It's great to hear that you received excellent service from our service department, and we hope you choose us for your future automotive needs! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 29, 2021

I went in for service (oil change & Tire rotation), and my car now has a "low tire pressure" on the dash board. I texted 2 different people from your dealership; however, I'm still waiting on a reply. Why More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Aug 02, 2021 -

McGrath City Honda responded

Hi there, John. We are sorry to hear that your recent visit to our dealership was less than ideal, and we would like an opportunity to talk to you about it more. Please reach out to Dana Grande, our Customer Relations Manager, at 773-836-3904, or email dgrande@mcgrathcity.com. We hope to connect with you soon!

July 27, 2021

Had a great experience for my first time visit. Louis was very helpful and made my visit very enjoyable. Definitely will visit back for future services More

by Luciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
Report | Print
Jul 30, 2021 -

McGrath City Honda responded

Thank you for reviewing McGrath City Honda, Luciano. Our team is thrilled to hear about your first experience at our dealership and how helpful our team was able to be! We look forward to seeing you again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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