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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
785 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 785 reviews

July 12, 2021

Alfonso was incredible and helped with my car maintenance from start to finish. In addition to my normal tuneup I also had another problem at hat Alfonso and his team jumped on and were able to order the par More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
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Jul 13, 2021 -

McGrath City Honda responded

Hey Jeff! Thank you so much for taking the time to share your feedback with us. It's fantastic to know that you had a positive experience, and we hope to see you again in your future needs at McGrath City Honda. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 01, 2021

Louis mcconnell really help on top of of his job he keep me posted whats going on with my car and good thing warranty covered the everything and i only jave to pay deductable More

by Lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis mcconnell
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Jul 01, 2021 -

McGrath City Honda responded

Thank you for sharing what awesome service you received from our team at McGrath City Honda, and please don't hesitate to contact us whenever you have any concerns. Until next time! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 25, 2021

Service and staff are great would recommend to all friends More

by DEH3247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

McGrath City Honda responded

Thank you for showing your appreciation for McGrath City Honda, and please contact us if ever you have any questions. Until we hear from you again, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 25, 2021

They are always welcoming amd take care of your need. More

by crimildagarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

McGrath City Honda responded

Our McGrath City Honda team is committed to taking care of the needs of our clients, and we're grateful your needs were accommodated well on your recent visit. Thank you, and have a fabulous day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 23, 2021

Alex Siapno was so helpful with our new car. The trade in process was so smooth and we were very happy with our purchase. We will come back to Alex in future years. More

by Esmeralda B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Siapno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

McGrath City Honda responded

We're elated to have helped you well at McGrath City Honda, Esmeralda. Thank you for your trust in us, and congratulations on your new vehicle! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 20, 2021

Rich Moss. Made leasing our new car easy. Best car buying experience ever. He deserves a 10!!!No high pressure tactics.very knowledgeable and extremely helpful 👌👌👌👌👌🤗 More

by Mary.McCloskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Moss. Sales.
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Jul 01, 2021 -

McGrath City Honda responded

We're elated to have made your buying process easy and stress-free! Thank you for sharing your kind words and a 5-star rating with us, and we can't wait to welcome you back on your first regular maintenance check! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

Jul 01, 2021 -

Mary.McCloskey responded

Glad to help. I don't see any rating for "quality of work." It's a 10 also. Love the car.

June 17, 2021

Jose Hinojosa was great like always and he has been our salesman for years thank you for going above and beyond cudos to your service to the customer More

by Guin71151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

McGrath City Honda responded

We hold ourselves to a high level of standards when providing service to our clients, and hearing about it makes our day! Thanks a lot, and we hope to be of great assistance to you for years to come. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 14, 2021

Carlis was very helpful and understanding. He’s a good asset to the company. Carlos worked really hard to get us the best deal possible. Thank you Carlos for all your hard work. More

by George sarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Grande
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

McGrath City Honda responded

Thank you for your kind review, George. We're grateful to have earned your trust and support, and rest assured that we'll continue to provide you nothing short of exceptional service! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 06, 2021

Typical car dealers. Anxious to sell, salivate over my great credit score, and then don't answer emails or phone calls. Stay away, especially if you are female. More

by DJK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Alas and a finance guy not listed
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Jul 02, 2021 -

McGrath City Honda responded

Thank you for taking the time to share this with us. We care about our clients and are devoted to taking care of their needs. We hope you allow us the chance to discuss your concern further with you, so please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are able. We hope to hear from you promptly.

Jul 02, 2021 -

DJK responded

Gee, it has only taken 6 weeks for any response from you people. I will call when it is convenient for me. Meanwhile, try to figure out why the phone charger doesn't work (and it is NOT my cable), and the "final inspection" included just dumping the floor mats in the back seat, and almost no windshield washer fluid; there were several things on the final inspection list that were not done.

June 03, 2021

Jose Hinonosa was the best. He answered all my questions with respect and got me payments lower than I wanted! I love my new HR-V! More

by jgiama1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2021 -

McGrath City Honda responded

We work with professionalism and courteousness at McGrath City Honda. Thank you, and congratulations on your new Honda HR-V! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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