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McGrath City Honda

Chicago, IL

4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

June 17, 2021

Jose Hinojosa was great like always and he has been our salesman for years thank you for going above and beyond cudos to your service to the customer More

by Guin71151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

McGrath City Honda responded

We hold ourselves to a high level of standards when providing service to our clients, and hearing about it makes our day! Thanks a lot, and we hope to be of great assistance to you for years to come. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 14, 2021

Carlis was very helpful and understanding. He’s a good asset to the company. Carlos worked really hard to get us the best deal possible. Thank you Carlos for all your hard work. More

by George sarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande
Jul 01, 2021 -

McGrath City Honda responded

Thank you for your kind review, George. We're grateful to have earned your trust and support, and rest assured that we'll continue to provide you nothing short of exceptional service! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 06, 2021

Typical car dealers. Anxious to sell, salivate over my great credit score, and then don't answer emails or phone calls. Stay away, especially if you are female. More

by DJK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Alas and a finance guy not listed
Jul 02, 2021 -

McGrath City Honda responded

Thank you for taking the time to share this with us. We care about our clients and are devoted to taking care of their needs. We hope you allow us the chance to discuss your concern further with you, so please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are able. We hope to hear from you promptly.

Jul 02, 2021 -

DJK responded

Gee, it has only taken 6 weeks for any response from you people. I will call when it is convenient for me. Meanwhile, try to figure out why the phone charger doesn't work (and it is NOT my cable), and the "final inspection" included just dumping the floor mats in the back seat, and almost no windshield washer fluid; there were several things on the final inspection list that were not done.

June 03, 2021

Jose Hinonosa was the best. He answered all my questions with respect and got me payments lower than I wanted! I love my new HR-V! More

by jgiama1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

McGrath City Honda responded

We work with professionalism and courteousness at McGrath City Honda. Thank you, and congratulations on your new Honda HR-V! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

June 01, 2021

Our salesman, Dave Kazarian, was excellent. He stayed with us through a number of months of negotiations, checking in from time to time to update us on what was available, but never pressuring us to make More

by nhane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Reza
Jun 01, 2021 -

nhane responded

Our salesman, Dave Kazarian, was excellent. He stayed with us through a number of months of negotiations, checking in from time to time to update us on what was available, but never pressuring us to make a decision before we were ready.

Jul 01, 2021 -

McGrath City Honda responded

We appreciate you sharing you received great service from our team at McGrath City Honda! Thanks a lot, and we're looking forward to your next visit. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

May 30, 2021

Jasmine and Jeremy were awesome. They fix my car in record time. Very professional, knowledgeable and courteous. Waiting room was clean and had good setup More

by kdarkwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
May 22, 2021

Great place to buy a car! I Definitely recommend McGrath to you for your next car purchase. Thank you to RJ and Milton for helping us! More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Had a wonderful experience with Rich Moss, very helpful and everything was explained clearly with out pushing us to buy car. Would definitely come back if I need another Honda. More

by Logan vo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich moss
May 11, 2021

Really had a wonderful experience doing business with McGrath City, Jimmy Bushell & Reza John were really friendly and helpful in explaining all my questions. I got my car delivered the same day, and ev More

by Rahul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
May 11, 2021

Marcin Z was as friendly and helpful as ever. I have come in several times already and Marcin was always there to help and assist with anything I needed. More

by Andrew Fron.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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