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McGrath City Honda

Chicago, IL

4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

April 20, 2021

Great customer service, i was in and out quick. The Service Advisor was very good, knowledgeable, friendly, explained all that i needed to know, and my vehicle was washed and dried when they were done More

by stdyedyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonzo Rodriguez
Apr 27, 2021 -

McGrath City Honda responded

Our team at McGrath City Honda is proud of their professional and efficient work, and we're happy that you are satisfied with the service you received. Thank you for the 5-star rating! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 15, 2021

Hasan was very professional but friendly. He informed me that my car needed some repairs (I visited because a recall notice) but did not push. More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan
Apr 19, 2021 -

McGrath City Honda responded

We appreciate your kind feedback on McGrath City Honda and thank you for taking the time to leave us a review. It's great to know that Hasan took good care of you! Hope to see you next time! Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 11, 2021

Poor service and knowledge about vehicles . False diagnostic wanted to charge for it.. I do not recommend this place bad experience I would never go back to this place. More

by Pere179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
Apr 14, 2021 -

McGrath City Honda responded

Thank you for taking the time to voice your concerns. Please reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com, or 773-836-3904 to further discuss your concerns. Thank you and we hope to hear from you promptly.

April 10, 2021

I had wonderful service experience on my 2012 Honda CRV. Bill Miller and Jeremy Sanchez, they are xxxxxxand I recommend them. Thanks guys!!! More

by quenia7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2021

Jimmy was a big help. Thank you so much for the 2021 Honda CR-V! I am a very happy customer and would definitely recommend this place to my family and friends! More

by Tiff4569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

Thank you for sharing your experience at McGrath City Honda and the awesome recommendation! Have a wonderful day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 10, 2021

I love my new Honda CR-V! Thanks jimmy for the great experience. I came in here looking for this vehicle and jimmy make smooth and easy to purchase. More

by Lampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

We're elated to hear that we made your visit to McGrath City Honda a success! Thank you, and take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 10, 2021

I for once had a positive experience at a dealership! I bought a Honda CR-V 2021 and love my new car! Thanks jimmy! It was a pleasure doing business jim More

by fred4gt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 12, 2021 -

McGrath City Honda responded

We're happy that we made your visit to McGrath City Honda a positive one. Thank you for giving us a 5-star rating all around! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 10, 2021

Great service but long wait. Kelly Stieger in service was professional and answered all my questions. I would recommend her. Avoid scheduling appointments during Saturday afternoon. More

by dfunk0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Stieger
Apr 12, 2021 -

McGrath City Honda responded

Hello there, we're happy that you received excellent service at McGrath City Honda. However, we'd like to apologize for the long wait as we want to help our guests make the right choice. Thank you, and have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

April 08, 2021

This place is awful, lured in by low prices and then they slap on theft-deterrents and unnecessary warranties that they refuse to remove. I have been fighting these guys for months on a entirely over-priced More

by jonisthegreatest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrey Kharlamov
Apr 14, 2021 -

McGrath City Honda responded

We strive to exceed the expectations of our clients, so we're devastated whenever we don't. We want to resolve this matter with you most suitably, so please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904. Thank you, and we'll be waiting to hear from you.

March 27, 2021

Fui a la tienda de Honda a comprar mi camioneta me gustó mucho el servicio que me brindó el vendedor Ricardo compré mi camioneta 2015 CRV me gustó como me trataron y el financiamiento que me dieron More

by Albino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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