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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
789 Reviews
Contact Dealership

6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

March 26, 2021

This place is horrible. Yes, Dana Grande doesnt do her job. Or the sales manager. The way this place operates they won't be around long. More

by estevane4149
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Serritella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande
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Mar 31, 2021 -

McGrath City Honda responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service are not something we are known for. As you can see from our other reviews. Please reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or 773-836-3904 so that we can understand your issues further.

March 25, 2021

This dealership is a joke. Majority of the employees are very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely More

by Hanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Serritella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Hinojosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Siapno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ferrusquia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande
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Mar 31, 2021 -

McGrath City Honda responded

We're sorry to hear your experience with us was less than amazing. Please reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or 773-836-3904 so we can learn a little more detail about your issues. We look forward to hearing from you.

March 23, 2021

Jose Lopez was very professional very knowledgeable , answered all my questions and helped me getting the good deal that fits my budget .thank you Jose. More

by mafssioui ahmed
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2021 -

McGrath City Honda responded

Thank you! We appreciate your kind review of McGrath City Honda and hope you will visit again! Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 21, 2021

Marcin and everyone at McGrath City Honda stuck to the best deal I found on the internet, very impressed with their fast response and customer service. More

by Foley-Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2021 -

McGrath City Honda responded

We appreciate your kind review of McGrath City Honda and hope you will visit again! Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

I highly recommend to work with Jimmy! Thank you for my new CRV hybrid! He continues to follow up to answer my questions! You rock More

by monikapatel2162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 23, 2021 -

McGrath City Honda responded

Thank you for the 5-star rating. We appreciate you, and we're always committed to providing our customers exceptional service! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

Thank you Jimmy for my new Honda CRV! Even when I doubted you and your team, you had the patience to make it happen! You rock! More

by Juliobetancourt308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 23, 2021 -

McGrath City Honda responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at McGrath City Honda. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

I was in a bad situation and was about to owe some money because I waited so long. Jimmy got me the deal I wanted! More

by Lizmendoza24321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 22, 2021 -

McGrath City Honda responded

We appreciate your kind feedback on McGrath City Honda and thank you for taking the time to leave us a review. Please do not hesitate to visit us again in your future needs! Have a great day and thanks again. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

I absolutely love my new Honda CRV! Jimmy had so much knowledge and patience! Thank you for not being pushy. I will be back soon :) More

by Yvonnevelasquez343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 22, 2021 -

McGrath City Honda responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at McGrath City Honda. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

This is a wonderful dealership. I would say to go see Jimmy. I got an amazing deal on my 2020 Honda CR-V. I will refer friends and family More

by Prakashpatel243223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 29, 2021 -

McGrath City Honda responded

Thanks a bunch for your kind words! It's reviews like this that make us at McGrath City Honda excited to come to work every day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

March 17, 2021

Jimmy had called me to go through an upgrade program. I was hesitant. I am so glad I decided to go. I love my new Honda Civic More

by Prakashpatel243223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Report | Print
Mar 23, 2021 -

McGrath City Honda responded

We're glad to have helped you make the right decision. We value our guests' feedback, so thank you, and we hope to see you at McGrath City Honda again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

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