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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

December 01, 2020

$80.00 oil change turned out to be a $3000 bill. For an 80 year old woman on a fixed income. Bad news travel fast NOT A HAPPY CUSTOMER!!! More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Barreli
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Dec 11, 2020 -

McGrath City Honda responded

Hi Ron, thank you for sharing your review with us. We are disheartened to know about your experience with us, but we assure you that we provide transparent and honest service to our customers. We would like to assist you in every way possible, please call our Customer Relations Manager, Dana Grande at 773-836-3904 or email her at dgrande@mcgrathcity.com. Take care.

December 01, 2020

I went to this dealership today and Marcin Z. helped us pick out a new Honda CRV. He took great care of us and made sure we found the perfect car. He wasn’t pushy and worked with us to get us a good price More

by Marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariusz Senkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2020 -

McGrath City Honda responded

Hi Marin, thank you for leaving us with your wonderful review. We are beyond thrilled to know about your experience with our team at McGrath City Honda. Indeed, we never push our customers for sale and we work dedicatedly with every customer to assist them with what they are looking for. Thank you for trusting our team. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 20, 2020

Clean and efficient process for maintenance on the car. Erika was friendly and updated me concerning the maintenance process. The car was ready for me in a few hours. Thanks! More

by jwhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Switzer
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Nov 23, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your great review! Our team at McGrath City Honda works hard to go above and beyond for each of our valued customers. We're so happy to hear about your wonderful experience. We hope to do business with you again in the future. Thanks again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

November 19, 2020

Juan Cruz, muy buena persona, me senti muy a gusto con el servicio, no tengo ninguna queja, todo me precio excelente, al manager Luis Gonzales muy buena persona, todo excelente More

by arturosilva374
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2020

Jimmy is the best! We love our new Odyssey! He did everything he said he was going to and then some! Amazing experience without any headaches! More

by jimmy.boosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
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Nov 23, 2020 -

McGrath City Honda responded

Hello Jimmy, we are thrilled to know about your purchase experience with us. Thank you for your positive words for McGrath City Honda. Our team works hard to ensure a smooth buying journey for every customer. We are glad to know that you love your new Honda Odyssey and thank you for choosing us. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 14, 2020

Amazing service, Juan Cruz help out greatly and I would recommend this dealership to anyone looking for a good price and great sales people for a car More

by Ricardo Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2020 -

McGrath City Honda responded

Hi Ricardo, we are happy to see your review of McGrath City Honda. Thank you! Our team works hard to provide the best deals to our customers accompanied by a great service experience. We appreciate your recommendation and we hope to assist you again soon. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 14, 2020

Juan “Carlos” at McGrath City Honda is a great and caring salesperson. He was very knowledgeable and helped me learn the car’s features before I left the lot. He deserves a 10 star rating! More

by jfr_0876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan “Carlos” Alas
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Nov 17, 2020 -

McGrath City Honda responded

Hello and thank you for your kind words. We are glad to know about your experience with our team at McGrath City Honda. Our team always aims to ensure an excellent experience by providing complete assistance in every customer's buying journey. Thank you for choosing us. Have a good day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 10, 2020

Marcin is best. I definitely tell my freinds to see him when they need a new set of veels. He is great man and sellsman. I am Grzegorz. More

by Grzegorz Golota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin
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Nov 13, 2020 -

McGrath City Honda responded

Hello Grzegorz, thank you for leaving us with your positive review. We are happy to know about your buying experience with our team at McGrath City Honda. Our team works hard every day to provide excellent customer service. We are glad that you are satisfied with your purchase and thank you for recommending us. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

November 08, 2020

I came in the other day and was very impressed with the great service and friendly staff, Marcin Z is the BEST! He was really helpful and friendly, If you want good service, He's the man! More

by Alice Synowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2020 -

McGrath City Honda responded

Hi, Alice! Thank you for sharing your experience with us at McGrath City Honda. We aim to provide only the best services and products to wonderful customers like you. Marcin and all of our staff wish the best for you and your vehicle. Have a good day!

November 07, 2020

I always had great service. I always get appointment in a timely time. Staff is nice and take tinder to understand my needs and wants for my vehicle. More

by vtavonlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2020 -

McGrath City Honda responded

Hey there! Thanks for taking the time to leave us a positive review. We are always here for you at McGrath City Honda to provide excellent service for you and your vehicle. Our aim is to understand your vehicle needs and how we can help for the best driving experience possible. Have a great day!

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