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McGrath City Honda

Chicago, IL

4.4
785 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 785 reviews

October 27, 2020

The people were polite and kind thank you for explaining The people were polite and kind thank you for explaining everything I need to know about my car . The service was very helpful ,I felt comfortable t More

by Elsa puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meraz
Oct 30, 2020 -

McGrath City Honda responded

Hi Elsa, thank you for your pleasant review. We are happy to hear about your wonderful experience with our team here at McGrath City Honda. We strive to provide transparent communication to our customers so that they know exactly what is important when it comes to their vehicles. We are glad your questions were answered in a friendly manner. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 25, 2020

I wasn't satisfied with my sales experience, I was flat out lied too,..salesperson left me never showed back up ,terrible customer service ,bad More

by cantycorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
Oct 29, 2020 -

McGrath City Honda responded

Hello and thank you for your review. We are disheartened to hear about your experience with us. Our team aims to provide top-quality service. If you wish to discuss this issue further and help us improve our service, please reach out to us at your earliest convenience. Have a good day. Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or773-836-3904

Oct 29, 2020 -

cantycorn responded

You were suppose to get back with me a week ago after we talked no response, as usual

October 24, 2020

Nice and pretty customer friendly helpful staff and they listen to what you have to say and how best to respond to your need all the time More

by samadbiobaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Oct 27, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review. We are glad to hear about your pleasant experience with us here at McGrath City Honda. Our team strives to deliver helpful, friendly, and top-quality service to each of our customers. We appreciate your feedback and hope to hear from you again soon. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Oct 27, 2020 -

samadbiobaku responded

Yes nice and customer oriented

October 20, 2020

I don't like my honda accord no android auto in my car its a lx 2019 and the cvt is not good in my opinion. I want 2021 but can't afford it . More

by thedjst199c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember his name
Oct 20, 2020 -

McGrath City Honda responded

Hi there, thank you for taking the time to leave us your review. Our team works hard to provide exceptional service to each of our customers. We hope you come back to see us next time you're in the market for a new vehicle. Thanks again, and have a great day!

Oct 20, 2020 -

thedjst199c responded

Ok trade in my current car for used model car soon ok

October 20, 2020

Excellent service! Jeremy kept me informed about my car's status the whole time they had it. He answered the million questions that i asked him and explained everything to me so I understood it. I highly rec More

by JCurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Diaz, Ethan Giddens, Michael Tapia
Oct 20, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your wonderful review! We're thrilled to hear about your wonderful experience with our team at McGrath City Honda. We work extremely hard to provide each customer with the best service in the industry. Thank you again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 18, 2020

Got a great deal and an amazing car great experience to couldn't ask for anything better Hondas are the best and McGrath city Honda great job More

by Ilboy60641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

McGrath City Honda responded

Hello and thank you for your review. We are thrilled to know about your experience with our team. Our team works hard to put together the deals our customers are looking for and we're glad you chose to shop with us! We hope you enjoy your new Honda and we hope to hear from you again soon. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 09, 2020

Good fast friendly is good to do business with this people, always help to chose what you need to do fast repair or service here. More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

McGrath City Honda responded

Hi Albert, thank you for leaving us your positive review! We are glad to hear about your great experience with our team here at McGrath City Honda. Our team always ensures that you get value for money deals or the best service - whatever you need we are here for our customers. Come back soon, take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 07, 2020

My visits at McGrath City Honda is always pleasant, but surprisingly today the visit was less stressful than I anticipated since I have not visited the dealership since COVID 19 emerged. I didn’t hesitate More

by katherineamoore@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laszlo, Mechanic
Oct 20, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review! We are glad to hear that you were satisfied with your experience with our team here at McGrath City Honda. Even if the situation around us is changed, our commitment to provide quality service remains unchanged. We appreciate your feedback, come back soon. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 03, 2020

Recommended I change the automatic transmission fluid. The car has 17k miles. And it is a 6 speed MANUAL transmission. And he sat in the car to get the mileage. I will find another dealer to service my c More

by teamgo610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Meraz
Oct 07, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your feedback. We are disheartened to hear that you were not completely satisfied with your experience. Please reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or773-836-3904 to further discuss your experience. Thank you again, and take care!

October 02, 2020

Very satisfied with the service. Had oil change and tire rotation. Complimentary car wash. Although i miss the coffe/ hot chocolate, i understand. Until next time. Thanks again. More

by insiok330@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review. We're glad to hear that our team at McGrath City Honda was able to provide five-star services to you. Hope we can serve you again in the future. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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