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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
789 Reviews
Contact Dealership

6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

November 07, 2020

Dave K was exceptional in finding me the exact car I wanted and made sure I was happy walking out the door! He’s perfect! More

by SanginiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2020 -

McGrath City Honda responded

Thank you for the great review! We're proud to offer the best selection to our customers and an even better sales team to narrow down which vehicle is best for you. From Dave and all of us here at McGrath City Honda, thank you and have a great day!

November 06, 2020

Took 3 hours to oil change service, because no oil filter in shop. 2.5 hours after I drop my car they no order yer the filter .please. More

by raychancol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2020 -

McGrath City Honda responded

Hello, thank you for taking the time to leave us a review. We're sorry to hear your oil change turned into a frustrating situation. Our team strives to provide the best services to our customers and we apologize for falling short of anything but excellent. Your feedback is important to us as we continue to grow and provide ways to better serve you. Please contact us if you feel our services need improvement, or if you have any questions regarding your experience.

October 30, 2020

Yo compré mi carro en este dealer la persona que me atendió fue muy amable se llama Ricardo Ferrusquia pregunten por el cuando visiten este dealer More

by Marcela Martínez
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2020

Excellent service from Alfonso. He did great with detailing what was needed and why. He did great keeping me up to date with timing of when everything would be done. More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
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Nov 02, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review. We are happy to read about your excellent service experience with our team here at McGrath City Honda. We are thrilled to know that you were thoroughly informed about everything and appreciate your feedback. We will be happy to assist you again. Have a good day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 27, 2020

The people were polite and kind thank you for explaining The people were polite and kind thank you for explaining everything I need to know about my car . The service was very helpful ,I felt comfortable t More

by Elsa puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meraz
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Oct 30, 2020 -

McGrath City Honda responded

Hi Elsa, thank you for your pleasant review. We are happy to hear about your wonderful experience with our team here at McGrath City Honda. We strive to provide transparent communication to our customers so that they know exactly what is important when it comes to their vehicles. We are glad your questions were answered in a friendly manner. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 25, 2020

I wasn't satisfied with my sales experience, I was flat out lied too,..salesperson left me never showed back up ,terrible customer service ,bad More

by cantycorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
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Oct 29, 2020 -

McGrath City Honda responded

Hello and thank you for your review. We are disheartened to hear about your experience with us. Our team aims to provide top-quality service. If you wish to discuss this issue further and help us improve our service, please reach out to us at your earliest convenience. Have a good day. Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or773-836-3904

Oct 29, 2020 -

cantycorn responded

You were suppose to get back with me a week ago after we talked no response, as usual

October 24, 2020

Nice and pretty customer friendly helpful staff and they listen to what you have to say and how best to respond to your need all the time More

by samadbiobaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Oct 27, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review. We are glad to hear about your pleasant experience with us here at McGrath City Honda. Our team strives to deliver helpful, friendly, and top-quality service to each of our customers. We appreciate your feedback and hope to hear from you again soon. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Oct 27, 2020 -

samadbiobaku responded

Yes nice and customer oriented

October 20, 2020

I don't like my honda accord no android auto in my car its a lx 2019 and the cvt is not good in my opinion. I want 2021 but can't afford it . More

by thedjst199c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember his name
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Oct 20, 2020 -

McGrath City Honda responded

Hi there, thank you for taking the time to leave us your review. Our team works hard to provide exceptional service to each of our customers. We hope you come back to see us next time you're in the market for a new vehicle. Thanks again, and have a great day!

Oct 20, 2020 -

thedjst199c responded

Ok trade in my current car for used model car soon ok

October 20, 2020

Excellent service! Jeremy kept me informed about my car's status the whole time they had it. He answered the million questions that i asked him and explained everything to me so I understood it. I highly rec More

by JCurio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Diaz, Ethan Giddens, Michael Tapia
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Oct 20, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your wonderful review! We're thrilled to hear about your wonderful experience with our team at McGrath City Honda. We work extremely hard to provide each customer with the best service in the industry. Thank you again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 18, 2020

Got a great deal and an amazing car great experience to couldn't ask for anything better Hondas are the best and McGrath city Honda great job More

by Ilboy60641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2020 -

McGrath City Honda responded

Hello and thank you for your review. We are thrilled to know about your experience with our team. Our team works hard to put together the deals our customers are looking for and we're glad you chose to shop with us! We hope you enjoy your new Honda and we hope to hear from you again soon. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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