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McGrath City Honda

Chicago, IL

4.4
785 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 785 reviews

September 30, 2020

Was really nice very professional and helpful that’s why I always go to Honda’s and get my Maintanance work done you can’t put a price on quality More

by Sito54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
Oct 14, 2020 -

McGrath City Honda responded

Hi there, thank you for your great review! Our team at McGrath City Honda strives to provide exceptional service to each of our valued customers. We're so happy to hear about your great experience. Thanks again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

September 22, 2020

Alfoso was very helpful and knowledgeable of the things I have to take care on my car I will recommend a friend for service thanks you. More

by Sidronioarellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Oct 14, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your kind review! At McGrath City Honda, our friendly and helpful team works hard to go the extra mile for our customers. We're so happy to hear about your wonderful experience. Thanks again, and have a nice day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

September 17, 2020

Clean dealership who cares for you even after the sale. They have done a great job in transitioning into the “new normal”. The service provider provided honest feedback and the dealership does honest work. More

by hahmed87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

McGrath City Honda responded

Hi there, thank you for your great review of McGrath City Honda! Our team strives to go above and beyond for our valued customers. We're thrilled to hear about your wonderful experience. Thank you again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

September 15, 2020

Great service, Bill was great! When I pulled in I was taking care of right away and was told it wouldn’t take long at all. More

by Mak378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us such a kind review! Our friendly and knowledgeable team at McGrath City Honda strives to provide exceptional service. We're happy to hear that you enjoyed your experience. Thanks again, and take care! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

September 10, 2020

Alfonso was friendly and knowledgeable. He made suggestions to conform to my tight budget. I felt comfortable with expertise will recommend to family n friends More

by Blanca3206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Rodriguez
Oct 14, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your great review! At McGrath City Honda, we strive to provide our customers with exceptional service. We're so happy to hear that you enjoyed your experience with our team. Thank you again, and have a wonderful day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

August 20, 2020

Friendly service. Great and professional attention. Great in all areas. I came in at 4:30pm and by 7:30 I walked out with my new 2020 Honda More

by JULIOSOBERANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan carlos alas
August 19, 2020

I was not able to finish my survey. Andrew Berk , the service lane manager did a good job . Very courteous and helpful. I give him 5 rating. Techs. need more time to finish the job completely . Somet More

by Gloria Galvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk, Service lane manager
Sep 03, 2020 -

McGrath City Honda responded

Hi Gloria, thanks for your review! Our team at McGrath City Honda works hard to provide each customer with exceptional service. We truly appreciate your review and hope to do business with you again in the future. Thank you again, and have a great day!

August 19, 2020

All work was done on time and estimates were spot on. My service manager was very knowledgeable and helpful. I was informed of the status throughout the process More

by Dll145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ocasio
Sep 03, 2020 -

McGrath City Honda responded

Hi there, thank you for your wonderful review! We're thrilled to hear that you had a wonderful experience at McGrath City Honda. Our team works hard to provide excellent service, and we're so happy to hear our dedication shows. Thanks again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

July 31, 2020

DO NOT buy a car here!!!! Horrible first car buying experience for my 20 year old daughter. McGrath CIty Honda is one of the reasons why used car dealers get a bad name. My dau More

by Janine N
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 24, 2020 -

McGrath City Honda responded

Hi Janine, thank you for taking the time to leave us your review. While we truly appreciate your honesty, we're sorry to hear that you didn't enjoy your experience with us. If you would like to further discuss your feedback, we encourage you to reach out to Dana Grande, our Customer Relations Manager at dgrande@mcgrathcity.com or773-836-3904. Thanks again, and have a nice day!

July 17, 2020

I had a situation with my purchase so I was introduced to Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situat More

by J, Rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Serritella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Grande
1.0
This rating includes all reviews, with more weight given to recent reviews.
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