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McGrath City Honda

Chicago, IL

4.4
789 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 789 reviews

September 14, 2018

Fantastic customer service! Margaret provided fantastic customer service with laid back, no pressure atmosphere that made the experience that much more enjoyable. Margaret was ve More

by ggo116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 19, 2018 -

McGrath City Honda responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 13, 2018

Pleasure Working with Dave I had found through Edmonds.com a 2008 Mustang convertible. Traveled to McGrath to check it out and was introduced to Dave Kazarian. Dave was fantas More

by dave1423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

McGrath City Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 10, 2018

Working with Margaret I stopped in for my 30k maintence after receiving several quotes. I came to McGrath cause I spoke with Margaret and she beat the other Honda dealers p More

by Wasko1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 14, 2018 -

McGrath City Honda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 10, 2018

Best service by Margaret I came here for regular maintenance such as oil change, and tires rotation. Margaret aproched me right after I enter the garage . She has very positiv More

by Andriy777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret (Service)
Sep 14, 2018 -

McGrath City Honda responded

Hello Andriy and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 08, 2018

NICOLE was so helpful! Thank you NICOLE for your awesome assistance with my car service needs. I feel much more at ease having you help me. Thank you so much! More

by AlansHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICOLE wegrzyn
Sep 10, 2018 -

McGrath City Honda responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 07, 2018

Margaret is the best! Margaret was extremely helpful and courteous on my visit to the dealership. She greeted me with a smile and advised me of my service and what was requ More

by Uli Ocana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 10, 2018 -

McGrath City Honda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 07, 2018

Successful service appointment Friendly courteous service, no upselling, estimate beat competiting dealer by 300 dollars. Got right in and was helped in a manner of minutes. Great More

by Rmccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret
Sep 10, 2018 -

McGrath City Honda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 07, 2018

WOW!! Honest & Striaght Forward Approach - Best In Class!!! We have been customers of the McGrath family line of dealers for years and would not dream of going anywhere else. From straight forward financing op More

by SamT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Grande, Edwin Mancia
Sep 10, 2018 -

McGrath City Honda responded

Sam, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from McGrath City Honda. We can’t wait to see you for your next servicing appointment! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 06, 2018

Awesome Service Everytine I bring my car in everyone is so super friendly and helpful. Edwin in Service always has a smile when he greets you. Thanks for the superb More

by labrogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Mancia
Sep 07, 2018 -

McGrath City Honda responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 05, 2018

Car Purchase We were hesitant to make the 1-hour drive to the dealership but noticed a slightly used car that we wanted to see. We asked upfront for a no-hassle/n More

by indySAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

McGrath City Honda responded

Thank you for the wonderful review and for traveling to McGrath City Honda from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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