
McGrath City Honda
Chicago, IL
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Rude manager. Nice salesman Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pu Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pure nightmare. Although we ended up getting the car we came in for, we would never come back here to buy a car. The manager, Andre, was beyond rude. If it wasn’t for how nice Jose was plus the fact that I had a toddler in tow, we definitely would’ve taken our business elsewhere. The back and forth with hidden fees, plus the demeanor and pure rudeness Andre had, made this experience very unpleasant. Now that I’m processing what just happened today, I definitely would’ve gone elsewhere if I could redo it..simply because of the attitude we received from the manager that no customer should ever have to go through. In retrospect, his attitude was as if I’m begging him to give him business. Although we came to terms with something we can accept, I’m still shocked that we just experienced that. This type of customer service and hidden fees is not acceptable at all. Take your business elsewhere if you don’t want to deal with disrespect and absolute waste of time. More
No appointment I have to say today was a stressful day for me. With my busy schedule I forgot to schedule an appointment for my oil change. I Decided to take a chanc I have to say today was a stressful day for me. With my busy schedule I forgot to schedule an appointment for my oil change. I Decided to take a chance and stop in. Nicole W. came up to my car and said @“we can get that done for you!”. It was a great experience. Thank you Nicole for being there. More
Buy a car from Dave Kazarian I walked into the dealership and was greeted by Dave Kazarian. Dave made me feel at ease during the whole car buying process. He was very accommodatin I walked into the dealership and was greeted by Dave Kazarian. Dave made me feel at ease during the whole car buying process. He was very accommodating when it came to test driving different cars. When it was time to talk numbers, Dave gave me time to process all the information. He is truly the consummate professional. I am now the happy owner of a 2015 Honda Accord! When you're ready to buy your next car, make sure to ask for Dave! More
Service to my Honda Had a great experience with the service department at McGrath! I brought my Honda CR-V in for service and Nicole W walked me through the whole process Had a great experience with the service department at McGrath! I brought my Honda CR-V in for service and Nicole W walked me through the whole process. She was friendly and patient and answered all my questions. I will definitely bring my car back to Nicole for future service. More
Honda Accord Service Had a phenomenal experience working with Nicole W at McGrath City Honda. She was courteous, professional and understanding of my concerns regarding my Had a phenomenal experience working with Nicole W at McGrath City Honda. She was courteous, professional and understanding of my concerns regarding my Honda Accord's servicing. I let her know that I had prior issues with my transmission on my last vehicle, and do not want to experience something similar again. She was able to provide a great education regarding service schedule and what services are essential for maintaining my vehicle. She also made sure the oil change and tire rotation was done promptly. I really appreciate everything! More
Awesome dealership Brought my car in for service last week and Margaret was very helpful and made sure that I was well taken care of. Definitely would recommend to come Brought my car in for service last week and Margaret was very helpful and made sure that I was well taken care of. Definitely would recommend to come here! More
Excellent experience Always a pleasure to come to this dealership for maintenance service on my Honda. Highly recommended. Everyone’s great! Looking forward to the next ex Always a pleasure to come to this dealership for maintenance service on my Honda. Highly recommended. Everyone’s great! Looking forward to the next experience. More
11:48 am Nicole Wegrzyn was super. She got me in and out quickly and helped me get a coupon. I will definitely ask for Nicole on my next service trip. Nicole Wegrzyn was super. She got me in and out quickly and helped me get a coupon. I will definitely ask for Nicole on my next service trip. More
Flat tire Thank you for having such a good service dept. my daughter’s car had a flat. Nicole came to help me. She said she has the tire and completed a recall Thank you for having such a good service dept. my daughter’s car had a flat. Nicole came to help me. She said she has the tire and completed a recall on my daughters accord. Nicole deserves 5 stars and a raise. More
Thanks to Margaret Bought my vehicle here for service. Margaret made sure everything was fast and fixed. Thank you McGrath! And Thank you Margaret! I'll be back next tim Bought my vehicle here for service. Margaret made sure everything was fast and fixed. Thank you McGrath! And Thank you Margaret! I'll be back next time I need something. More