
McGrath City Honda
Chicago, IL
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Helpful and didn't try to up sell we felt James was genuinely helpful with his recommendations. We didn't feel taken advantage of, which was our initial fear. It was a pleasant experie we felt James was genuinely helpful with his recommendations. We didn't feel taken advantage of, which was our initial fear. It was a pleasant experience. More
Great customer service and reasonable prices I had McGrath City Honda perform the work on an airbag recall and got an oil change while I was there. They were professional, fast and courteous. Ver I had McGrath City Honda perform the work on an airbag recall and got an oil change while I was there. They were professional, fast and courteous. Very satisfied. More
Excellent Salesman!!!! Words cannot express the gratitude for Mr. James Williams one of your saleman and Mr. John Serritella in the Management Department. Both were very p Words cannot express the gratitude for Mr. James Williams one of your saleman and Mr. John Serritella in the Management Department. Both were very positive and helpful. Thanks a lot for the best experience of my life. More
Happy Customer. We Picked up a 2016 Nissan Rogue SL. Our Sales Rep Dave Kazarian was great. He took the time to answer all our questions, also provided us with de We Picked up a 2016 Nissan Rogue SL. Our Sales Rep Dave Kazarian was great. He took the time to answer all our questions, also provided us with detailed information on the vehicle. I would recommend Dave and the dealership to anyone looking for a new or used vehicle. More
Great place to buy a car Had a great experience there, no hassles, good price, very professional. Mr. Serritella and crew were very nice and had many options. Will tell friend Had a great experience there, no hassles, good price, very professional. Mr. Serritella and crew were very nice and had many options. Will tell friends to stop by when needing a vehical. Thank you. Mark k. More
If I Could Give John Serritella 6 Stars I Would!!! I would recommend to my friends and family to see John Serritella at McGrath City Honda. John is very professional and goes out of his way to make you I would recommend to my friends and family to see John Serritella at McGrath City Honda. John is very professional and goes out of his way to make you feel like family and not just another sale. I didn't feel rushed and he answered all my questions. McGrath City Honda, is the only place I will go to buy my next car and I will be looking for John to help me out again. Just a great experience overall. More
TOP NOTCH This dealership was top notch! John went above and beyond to make sure I was very comfortable. He gave me suggestions and his advice but was in no wa This dealership was top notch! John went above and beyond to make sure I was very comfortable. He gave me suggestions and his advice but was in no way pushy whatsoever. After I decided on a car, the process was absolutely painless. So quick and professional. I would recommend John Serritella and McGrath City Honda to anyone who is looking for a new or pre-owned vehicle. More
A true professional John not only took his time to help us, but was very professional, courteous, and made us feel comfortable and not rushed.... He answered every questi John not only took his time to help us, but was very professional, courteous, and made us feel comfortable and not rushed.... He answered every question with an explanation that put us at ease....i enjoyed my experience at Mc Grath Honda and completely recommend this dealer to any and all potential buyers.. Ask for John, he will take care of u More
Friendly and knowledgeable John Serritella was very attentive to what I was looking for and made me feel extremely comfortable. I normally get annoyed when going to car dealers John Serritella was very attentive to what I was looking for and made me feel extremely comfortable. I normally get annoyed when going to car dealerships but he made this process much easier. I have been recommending him to anyone I know in the market. More
The worst place to buy a car!! I wish I would have read the reviews before I came here because it sounds like many people have had similar negative experiences. Wow this was baaad! I wish I would have read the reviews before I came here because it sounds like many people have had similar negative experiences. Wow this was baaad! I never write reviews, but felt compelled to warn others of this place. We were in the market for a used accord and saw one here that met our specifications. Since we were coming from 1.5 hours away, we called ahead to see if the price was negotiable. They made it sound like it totally was. My husband talked to a staff member at length about his trade and other info. They talked numbers and the sales lady agreed that his offer seemed reasonable. After we decided we might want to purchase, we talked numbers at length to the sales man who made us believe there would be negotiations. Then here comes the used car manager Carl telling us the price was not flexible at all!!! It was beyond disappointing. We wasted a whole day. The craziest part is that Carl got upset and raised his voice at us!! After this, we had a great talk with John S who is the general sales manager of the whole place and he was very reasonable and listened to our concerns. He seemed willing to offer it for less/negotiate, but at that point we didn't want to give them our business. Why do you have sales people if the price is as marked?? We would just go to the register and buy it for a fair price. More