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McGrath City Honda

Chicago, IL

4.4
785 Reviews
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 785 reviews

October 02, 2017

Helpful and easy Upon walking in the door we were immediately greeted by James, he was friendly and energetic. We had been dealing with the online sales team, whom wer More

by AmyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schweinert, James Williams
Oct 04, 2017 -

McGrath City Honda responded

Thank you for sharing your experience with us, Amy! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. All the best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 02, 2017

Car buying made easy Went to this dealership after much research I was pleasantly pleased. John Serritella was so helpful in explaining all the details and safety features More

by Car girl 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Thank you for your review. I am thrilled to hear everything went well during your recent visit with John. If you need anything else, please don't hesitate to contact us. Enjoy your new vehicle! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 30, 2017

Awesome people! Starting from the salesman Dave Kazarian to the manager John Serritella they were both great. My wife and I came in on a Saturday to look at a vehicle More

by JoeCar04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Thanks for the fantastic rating, Joe! We strive to provide our guests with 100% satisfaction and I am happy to hear John and Dave did just that. We look forward to working with you again in the future. Enjoy your new ride! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great customer service Dave Kazarian went above and beyond to get me into a new car, excellent customer service, also i want to thank John Serritilla both really helped me. More

by Luz,j123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Perales
Oct 04, 2017 -

McGrath City Honda responded

Thank you for the great review. We strive to provide our guests with a positive experience and I am happy to hear Dave could do just that. Don't hesitate to contact us if there is anything else we can assist you with. We look forward to working with you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great dealership I recently purchased a new vehicles at this dealership. I was treated well and the process was efficient. Mr Serritella helped make the number work a More

by Ftluce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you for this amazing review and for your recommendation! We will share your feedback with the team. We really appreciate your business. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Excellent Process! I recently purchased a new Honda Civic. John Serritella was the reason I walked out of the dealership happy and confident that I made the best purchas More

by jgiama1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Congratulations on your new Honda Civic! We will share your comments with John. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great customer service John Serritella helped me get approved for a vehicle and went to great lengths to make sure I was satisfied and happy couldn't believe that after been More

by Carguy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with their overall experience. We look forward to working with you again. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Helpful and Honest I recently bought a car from this dealer and worked with John Serritella. At no time did I feel pressure to buy a car nor did he make me feel as if I More

by Donna Chiordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Great Experience! Great experience at McGrath City Honda Chicago. I highly recommend John Serritella. He was very knowledgable, honest and professional. He answered all More

by cargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2017 -

McGrath City Honda responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

September 29, 2017

Excellent Customer Service John Serritella made it a great experience for me :) Dariusz Marcin was highly experience and professional. However, 2 years later when I needed More

by rberven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Serritella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Zdanowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2017 -

McGrath City Honda responded

Thank you for the marvelous review. I am pleased to hear our team could provide you with an overall positive experience. Don't hesitate to contact us if there is anything else we can do for you. Take care! Best, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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