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McGrath City Honda
Chicago, IL
1,292 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing.
We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience.
Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,292 reviews
July 28, 2022
UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the workers actively ignore you and even make fun of you (I heard one of them say "go see what she wants, she looks pissed"). Then there's always something wrong with getting a *simple* service done. Want a car wash? Tough luck, everything is broken. Want an oil change? It's a three hour wait with no empathy in sight. Made an appointment online? What appointment? It's first come first serve without a heads up until you realize you have to break your schedule when you get there. Above all else, it's the crude, unmannered attitude in the air that everybody's sniffing. Just don't bother unless you have patience of steel. And don't leave any "sorry about this" reply because if you know better, you would do better. And you do know the service is crap. More
by marye_moore
July 16, 2022
5 stars for Marcus Lozano and the team at McGrath City Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at Mc Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at McGrath City Honda as I had purchased our two Hondas from there (2009 and 2016). I found my dream car on their website newly listed (2019 Honda Fit with 14K miles) and I was able to schedule a test drive the very next evening. Marcus was patient and very knowledgeable about what we needed. He allowed my husband and I to test drive the vehicle separately because we had our little guy with us. All paperwork and pricing was very fair and clear. The finance department stayed late and so did Marcus just to make sure we were able to close on the deal and drive our new-to-us car home. This is the only place I would shop for a Honda. Thank you Marcus and McGrath City Honda! We are customers for life. More
by Sarah M
Employees Worked With
Marcus Lozano
July 16, 2022
Luis, and Marcus Lozano, thank you for your wonderful service, also thank you for making my dream come true with my car I love it. Excellent staff i’am forever grateful. service, also thank you for making my dream come true with my car I love it. Excellent staff i’am forever grateful. More
by Msmelindaarocho
Employees Worked With
Marcus lozano, Ryszard Choroszy
July 14, 2022
They kept it very professional. The customer service was also very great. I would go back for any of my service needs. The customer service was also very great. I would go back for any of my service needs. More
by RMorales
July 09, 2022
They did not charge extra during the post pandemic auto shortages. I got the car i wanted. It was a pleasant experience. shortages. I got the car i wanted. It was a pleasant experience. More
by minds
Employees Worked With
July 05, 2022
Dealership was tidy and clean. Employee that assisted me was professional and kind. Wait time wasn’t bad considering how busy it was. Employee that assisted me was professional and kind. Wait time wasn’t bad considering how busy it was. More
by Dj_moondogg
