McGrath City Honda

Ive been customer for many years. My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe My last visit was about 3 month ago and I have a claim for a part to be fixed on my vehicle and till this day nothing has been done. I can’t believe how long this has taken. I demanding that this claim gets taken care of right away. Jeremy, Hasan, Diana from customer relations are aware of my issues. More

Very friendly, very professional, no pressure, easy in an out, will recommend to all my friends out, will recommend to all my friends More

Great place, Marcus Lozano was super helpful with everything and selling me a new car. Will be back in the future! everything and selling me a new car. Will be back in the future! More

There’s three reasons why I shop at McGrath Honda. The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I thin The first reason is the Honda product,I’ve been driving a Honda car for going on 16 years wouldn’t buy any other car. Second,Jose H.in sales, I think he made a fair deal for Honda and gave me a great deal in the process. third and last but not least Bill Miller in-service. He takes care of me the best and I wouldn’t deal with anybody else’s service but him. 10 out of 10 with Bill’s professionalism and knowledge. More

Service advisor was informative and got back to us promptly with answers to our questions. promptly with answers to our questions. More

UPDATE (also posted on google): There's ALWAYS a problem with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the w with the service here. They have you wait until they're good and ready to even greet you. You're waiting by your car like an idiot as you watch the workers actively ignore you and even make fun of you (I heard one of them say "go see what she wants, she looks pissed"). Then there's always something wrong with getting a *simple* service done. Want a car wash? Tough luck, everything is broken. Want an oil change? It's a three hour wait with no empathy in sight. Made an appointment online? What appointment? It's first come first serve without a heads up until you realize you have to break your schedule when you get there. Above all else, it's the crude, unmannered attitude in the air that everybody's sniffing. Just don't bother unless you have patience of steel. And don't leave any "sorry about this" reply because if you know better, you would do better. And you do know the service is crap. More

Great attention to details and timeliness. All work and costs were communicated prior to being performed. All work and costs were communicated prior to being performed. More

Me Rodriguez was knowledgeable and recommends that need to be done in my car. It was done on time. to be done in my car. It was done on time. More

5 stars for Marcus Lozano and the team at McGrath City Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at Mc Honda! I recently had to replace my car from a car accident and I was in the unenviable position to have to do it ASAP. I knew I wanted to shop at McGrath City Honda as I had purchased our two Hondas from there (2009 and 2016). I found my dream car on their website newly listed (2019 Honda Fit with 14K miles) and I was able to schedule a test drive the very next evening. Marcus was patient and very knowledgeable about what we needed. He allowed my husband and I to test drive the vehicle separately because we had our little guy with us. All paperwork and pricing was very fair and clear. The finance department stayed late and so did Marcus just to make sure we were able to close on the deal and drive our new-to-us car home. This is the only place I would shop for a Honda. Thank you Marcus and McGrath City Honda! We are customers for life. More