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McGrath City Honda

Chicago, IL

4.7
1,327 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 1,327 reviews

October 25, 2021

They have great customer service ,skills, they were friendly , service was fast . Very organized & attentive More

by nroldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

McGrath City Honda responded

Thank you! Your feedback about our service at McGrath City Honda made our day even better! We will be happy to assist you again in the future.

October 19, 2021

The staff is nice and very professional. Qwick service. Will recommend their dealership to all More

by sashkotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

McGrath City Honda responded

Thank you for spreading the word about McGrath City Honda! We're happy you had an excellent experience. We hope to take care of your needs again! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 19, 2021

Alphonso was great to work with. Honda was vague about problem with complete transmission failure. Reset codes after 28 days and said they’ll replace transmission if they come up again. Wow I feel reall More

by ssred
Friendliness
Recommend Dealer
No
Employees Worked With
Alphonso
Oct 20, 2021 -

McGrath City Honda responded

We're sorry to hear about your experience. It pains us to hear that our customers had a less than amazing experience in our dealership. We truly stand behind our brand, and when failures do come up, our staff works hard to handle them best way possible. We would like to hear more about your concerns so we can make things right. Please reach out to Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 when you are available. We hope to hear from you soon!

October 14, 2021

Service with McGrath Honda is fast affordable they taking you with all steps of work you should to do nice place to do business with. More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Aljiti
Oct 15, 2021 -

McGrath City Honda responded

Thank you so much for your lovely five-star review, Alberta! McGrath City Honda strives to be efficient, affordable, and professional. We hope you will continue to use our services! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 13, 2021

I had scheduled a test drive, arrive and waited at front desk for 15 minutes before someone greeted me, and then took me to the sales room. Here I waited nearly 45 minutes with the salesman for the car (tha More

by mattbodenstab
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raj
Oct 14, 2021 -

McGrath City Honda responded

Hi, Matt. We're sorry to hear that you didn't have the best experience purchasing your new vehicle. We want our customers to leave with complete satisfaction, and hearing we could not accomplish that with you pains us. We want to hear more about your visit, please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or call 773-836-3904 at your convenience. We hope to hear from you soon and earn you back as a valued customer!

October 13, 2021

Very nice and and explain to you what's going on all the while you wait More

by Pat1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Miller
Oct 14, 2021 -

McGrath City Honda responded

Thanks, Pat, for reviewing McGrath City Honda with five stars. We're happy to hear such kind appreciation for our staff, as they work hard every day to take care of our customer's needs. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 05, 2021

Bill help me with my issue. Excellent service thank you. He understood my problem Took care of it More

by msprwomen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Oct 05, 2021 -

McGrath City Honda responded

Thanks for reviewing McGrath City Honda. It's great to know that our staff was able to serve you so well! Have a spectacular day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 04, 2021

Bill was professional, extremely knowledgeable and kind. Highly recommend . Service was prompt. I have no complaints at this time More

by Zoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Oct 05, 2021 -

McGrath City Honda responded

That is so amazing to hear, Zoe! Thank you so much for taking the time to share your feedback with our team at McGrath City Honda. It's great to know that we continue to provide our customers with everything they need. Have a great day! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

October 01, 2021

No car wash, I was told car wash closed. The cars I front were washed and there was a guy drying cars. Then I noticed it was 12:30 and everyone was going to lunch. More

by Nsanchez19565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

McGrath City Honda responded

Thank you for sharing your experience with us. Providing excellent service to our clients is our focus, and we're disappointed whenever we hear they didn't receive the service they need and deserve. Please contact Dana Grande, our Customer Relations Manager, at dgrande@mcgrathcity.com or 773-836-3904 so that we may further understand the circumstances of your complaint. Have a wonderful day!

October 01, 2021

Very friendly staff member who knows a lot and has good ideas about what to recommend More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
Oct 01, 2021 -

McGrath City Honda responded

Hi John, thank you for your wonderful review of McGrath City Honda. Our team prides itself on efficient and informative assistance to our customers, and we are happy to be doing the good work here! Come back soon! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

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