McGrath City Honda

Call 773-889-3030 on 02/25, talked to someone name Joe Smith. Provided the detailed information on what car we are looking for (2009 Accord EXL-V6 w/o Nav, color Black/Black) Call back the same number loo Smith. Provided the detailed information on what car we are looking for (2009 Accord EXL-V6 w/o Nav, color Black/Black) Call back the same number looking for Smith. Some confusion happened before we get the "guy". Before hang up, this "Smith" guy said we can also look for Jeremy (sales manager). He also provided a new car quote and said they will have the color of the car we are looking for because they have 200 cars in the lot!!! Stop by the dealer on 02/26 at 11am, looking for Mr Smith. Again, confusion happened. We were direct to Jeremy instead. Jeremy said John Smith is a new guy. He is not working on Friday(02/26/2009). Another sales person was helping us instead. Jerry is the new sales person. He tried looking into their system to find the car we are looking for. Unfortunately, they do NOT have one. We went back to Jeremy. Jeremy said they have 1 for 2008 (the model/color/type that we are looking for). He said will give $500 less. Jerry brought us to the lot to look at other colors. The 2008 car was brought to us again. Guess what, there is a 6000 miles on the car already!!! Jeremy Gleason has been very insincere with the whole transactions. After looking past the insincere offer and limited offer on the color selections, we finally found just one car that matched our the type of car (EXL V6 w/o nav). But it's definitely not the color we are looking for. (As long as the price is right, who cares about the color) Went back into the dealer office.The price provided on the phone (23595) was mentioned again. They said they can't do better than that anymore eventhough it's not the color we are looking for. (which is ok) Finally we went back to Jeremy again asking him about Mr Smith. We wanted to get Mr Smith's business card. Guess what, Jeremy Gleason is not able to provide a business card. WHY... it's a bogus guy!!!! Again, Jeremy Gleason provided another lie. He said Smith is a guy work in the call center for them. Finally, we really gave up trying to get things work with this guys. We went to the reception area, talk to a "nobody" who finally gave him name (Joe Vargas). We were asking for a complaint form. He said they don't have one and it was because everyone likes them. So, we told them, that's not the case now. We were asking for the person in charge for this dealer, he said Jeremy Gleason is the General Manager here. He is the guy in charge here. So, my complaint will get to no where! More