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McGrath City Honda
Chicago, IL
785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 785 reviews
April 27, 2023
I'm a 25 year old young guy who was raised by a single mom- meaning I have 0 knowledge of cars or the process. I took my wife with me to try to make sure I didn't get scammed. Scammed is the furthest mom- meaning I have 0 knowledge of cars or the process. I took my wife with me to try to make sure I didn't get scammed. Scammed is the furthest thing I can say from what I got. Marcus is an incredibly kind and honest human being. I work in the medical field and have a pretty decent judge of character. I felt comfortable with him from moment one and so did my wife. Our first car application didn't go as I wanted, so we switched up and tried a used car. He got me approved, and I drove off same day. He didn't just sell me the car, he built up my knowledge for the future and explained everything to me in ways that made sense. He was humorous and truly compassionate. I would never buy a car from anywhere else besides this place. I hope he never retires so my future kids can get cars from him as well. If your an anxious person, or someone with little to none car knowledge this is your place. Ask for Marcus he'll take care of you. More
by Mattattack251
April 11, 2023
Giovanni waited on me. He was very knowledgeable and very friendly. Others in the department asked me if I was waited on while Giovanni was gathering information. He was very knowledgeable and very friendly. Others in the department asked me if I was waited on while Giovanni was gathering information. More
by PRINHAP12
Employees Worked With
March 27, 2023
From the first phone call to the last handshake it was a great car buying experience. Friendly staff and no pressure tactics. I drove from central Indiana and was extremely grateful and satisfied. The car great car buying experience. Friendly staff and no pressure tactics. I drove from central Indiana and was extremely grateful and satisfied. The car buying experience was easier than the purchase of my last cell phone. More
by michaelhuffman33
March 25, 2023
McGrath Honda has excellent customer service skills. There people friendly and recommended what service my car would need in the future they answered all my questions and concerns, I highly recommend. There people friendly and recommended what service my car would need in the future they answered all my questions and concerns, I highly recommend. More
by Jenny
Employees Worked With
Uros
February 25, 2023
Excellent customer service and support. A tad expensive and overpriced for repairs. Overall, great customer so far experiencing attentiveness and communicative when explaining service matt A tad expensive and overpriced for repairs. Overall, great customer so far experiencing attentiveness and communicative when explaining service matters with my truck. It’s definitely better than the Honda I purchased and vehicle from and receive regular maintenance. I was very dissatisfied with the other Honda customer service has changed drastically (I won’t mention the location). I rather visit Honda McGrath on Grand. Thank you! More
by KeKe
Employees Worked With
Other Employees :
The young lady at the cashier booth was very pleasant and helpful but I didn’t get her name.
February 21, 2023
From Staff to Technician Lack of communication. Not comfortable with getting service done over at McGrath Not comfortable with getting service done over at McGrath More
by Michael
Employees Worked With
February 20, 2023
Avoid this dealer at all cost. Worst experience ever. Bait and switched. Quoted $340 for the front breaks end up payed over $600. Wanted to charge me $400 for spark plugs. This is Worst experience ever. Bait and switched. Quoted $340 for the front breaks end up payed over $600. Wanted to charge me $400 for spark plugs. This is not a honest dealer. Money is the only thing in their menu. Go someplace else. More
by danbahrin
