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McGrath City Hyundai
Chicago, IL
2,499 Reviews
The McGrath Family has over 60 years of car experience. Our secret? We take it one satisfied customer at a time. For over four generations, from sales to service, your complete satisfaction is our number one priority. Starting at the right vehicle, the right price, and we are right down the street. That’s the McGrath Experience. So if you’re in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say… “When you do the Math, you’ll choose McGrath!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,499 reviews
June 16, 2023
The guys were great helping us get the car we wanted, they went up & down to get the best rate. Highly recommend. See ROBERT G. he is an awesome Human being. they went up & down to get the best rate. Highly recommend. See ROBERT G. he is an awesome Human being. More
by Marija sandic
Employees Worked With
June 08, 2023
They really worked with me to get me the best deal for my personal situation. Robert G. was very helpful the purchase process. Thanks personal situation. Robert G. was very helpful the purchase process. Thanks More
by shimwreckermark
Employees Worked With
May 26, 2023
BUYER BEWARE! DEMAND HARD COPIES OF YOUR PAPERWORK SO YOU CAN SEE WHAT THEY ARE ACTUALLY HAVING YOU SIGN! It took almost four hours to buy the car I already k DEMAND HARD COPIES OF YOUR PAPERWORK SO YOU CAN SEE WHAT THEY ARE ACTUALLY HAVING YOU SIGN! It took almost four hours to buy the car I already knew I wanted. They do this to wear down buyers into purchasing their additional warranty & maintenance plans. They use a tablet so customers can’t see everything they are signing for. Once you initial & sign, they scroll through the paperwork on the tablet pointing to where the customer should touch to sign. They gave me a thumb drive, stating my paperwork was on it, but THE BILL OF SALE WAS NOT INCLUDED! They never told me they were selling me three separate policies, & they never pointed it out on the tablet. They give you a thumb drive instead of printed paperwork, so you can’t see the contract until you leave. I am going to attempt to cancel the two “maintenance” services that cost over $2k, but the sales manager told me they need to get paid before they send the contracts to the warranty company. UPDATE: After speaking with the sales manager a second time, he said he would see if he could redo the contract without the warranties via Docusign. He was to call me back in 10 minutes. It's over 18 hours later & still no return call. The warranty company told me to bother the dealership until they send the contracts to them, because I only have 30 days to cancel. I have concerns that they are going to drag it out so I can’t get my money back & then I’ll have to involve my attorney. More
by vagabond_lu
Employees Worked With
Alan Ramirez
April 05, 2023
He was friendly, helpful and very knowledgeable. He explained all of the wonderful details about the Palisade. We fell in love and bought it. He explained all of the wonderful details about the Palisade. We fell in love and bought it. More
by lissettesanchez0710
Employees Worked With
April 01, 2023
Very professional. Our needs were addressed from beginning to the end. We’re happy with our new and beautiful car. Would definitely recommend the dealer to family and f Our needs were addressed from beginning to the end. We’re happy with our new and beautiful car. Would definitely recommend the dealer to family and friends. More
by cynthiaddizon
March 30, 2023
Bob has been amazing, he has explained everything to me clearly and is obviously a great person. I’m so happy that he was able to help me purchase my first new car! It’s been a great experience clearly and is obviously a great person. I’m so happy that he was able to help me purchase my first new car! It’s been a great experience More
by Rmarkwell
Employees Worked With
March 23, 2023
I came in to inquire about buying a car and I was assisted by Robert. He was friendly, helpful and knowledgeable. I wasn’t ready that day to purchase, but I received a better idea thanks to Robert. assisted by Robert. He was friendly, helpful and knowledgeable. I wasn’t ready that day to purchase, but I received a better idea thanks to Robert. Once I’m ready I will be back to see him! More
by G.Trueba13
Employees Worked With
March 22, 2023
I bought my car in November 2022. They still have not sent a permanent license plate (it's almost April). I have called at least 13 times with no return call. I have sent emails with They still have not sent a permanent license plate (it's almost April). I have called at least 13 times with no return call. I have sent emails with no answer. How do I speak to someone to get assistance? More
by jay wants
Employees Worked With
Jorgiana in Finance
