McGrath City Hyundai - Service Center

My first time for service on the vehicle and it was a pleasant experience; the employees were friendly and polite and answered all my questions. pleasant experience; the employees were friendly and polite and answered all my questions. More

Christine was awesome. (the italian lady) :) She kept me updated in the waiting room and provided me with exceptional service. I have been very happy with this dealership at this point updated in the waiting room and provided me with exceptional service. I have been very happy with this dealership at this point More

During the end of August/beginning of September I visited the dealership service area to have my car (Hyundai Sonata)checked. I spoke with Mr. Shelly Williams who responded to me quickly and informed me tha the dealership service area to have my car (Hyundai Sonata)checked. I spoke with Mr. Shelly Williams who responded to me quickly and informed me that I needed rear brake service. The price quoted for the service was reasonable. Mr. Williams also made me aware of the future needs for my vehicle. There was a slight problem with the vehicle but Mr. Williams addressed the problem and my vehicle was ready for me to pickup. I am pleased with the way that Mr. Williams handled the problem as well as the rear brake service that was performed. I will be happy to have McGrath Hyundai continue to service my car for any future needs. Ms. C. F. Williams Chicago, Il. More

Christine is the most friendlist service person I have met. Please tell her to continue the good work. When I return I will be sure to ask for her. met. Please tell her to continue the good work. When I return I will be sure to ask for her. More

Manger Eddie Vallegas is top notch - he greets custoemrs personnaly, and gets them going with what they came into the shop for. Cashier Christine, well, she does evrything, from a friendly hello, to chec personnaly, and gets them going with what they came into the shop for. Cashier Christine, well, she does evrything, from a friendly hello, to checking you in, to handling your bill efficiently, even to opening up the overhead door when you leave the shop. Rufus always has a smile for all the patrons. This staff is friendly and wonderful, even though I bought my Hyundai at another dealer, I always brign my car to McGrath. and soemtimes, I even bring them a bakery treat - they are so worthy of my appreciation!!! More

We have always received great service from McGrath Hyundai - much better then we get from Toyota or independent service shops. In fact, this is the first car we have owned that we trust a dealer enou Hyundai - much better then we get from Toyota or independent service shops. In fact, this is the first car we have owned that we trust a dealer enough that we send 100% of our work there, even routine oil changes. They have always delivered as promised and on time. Michael Kneebone, Chicago, IL More

My experience with McGrath City Hyundai has always been phenomenal. This is mainly due to its service department and the way they insist on treating me whenever I stop by for a service call. The mana phenomenal. This is mainly due to its service department and the way they insist on treating me whenever I stop by for a service call. The management of the department serves a great concoction of good automotive service in an always customer friendly environment. Service Consultant, Rufus Pearson is the straw that stirs the concoction as it is being served. He goes a long way to make me feel welcome and treats me as if I am a part of his own family. It never seems to matter whether my service call is big or small. He treats me in the same manner every time I am there. In a world where good customer service seems to be in decline, McGrath City Hyundai is on the other end of the spectrum. Rufus is the main reason why. He is, for me, one of its great ambassadors. Thank you so much, Rufus! Sincerely, Ruben Perez (Chicago) More