McGrath City Mazda

An enjoyable car shopping experience, at last! Nothing I dread more than car shopping! A few days earlier I walked out of Grossinger Toyota Goose Island as they refused to quote me pricing without Nothing I dread more than car shopping! A few days earlier I walked out of Grossinger Toyota Goose Island as they refused to quote me pricing without running my credit! It that legal, I think not. On New Year's day we walked into Autobarn City Mazda and Dominique assisted us. She was great, down to earth and didn't give us the canned pitch. Instead she was warm, friendly and tried to connect on a personal level. During the negotiations there was a bit of back and forth, in the end we reached a fair deal. Over the next week we received several follow up calls to ask if we had any questions and if we were happy with our purchase, including the GM. A week later we took a road trip and a light came, I sent a text to the manager, Thijs, who responded in less than 15 minutes to explain the issue, exceptional service!! A few weeks later I returned for a car wash ( unlimited washed included for as long as you own the car!) and had the light serviced. The staff was friendly, kept me updated on the status and notified me of a recall that was fixed on the spot. Dominique happened to be in that day and quickly came over to say hello and congratulate me on our new baby girl, the reason for the car purchase. I can not say enough great things about the team at City Autobarn Mazda. If you are in the market for a new car, they are the folks to go see. More

HORRIBLE SERVICE Looking for the worst service a dealer can give, you've found the place. Service department gets Negative Stars. The are cheap hired labor with little Looking for the worst service a dealer can give, you've found the place. Service department gets Negative Stars. The are cheap hired labor with little knowledge. More