
McGrath Elmhurst Toyota
Elmhurst, IL
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Everyone at Elmhurst Toyota is always courteous and responsive to our needs. Any type of maintenance to both of our cars has always been a very positive experience. I trust what their service people responsive to our needs. Any type of maintenance to both of our cars has always been a very positive experience. I trust what their service people tell me. They are very honest and communicate very cleary all the options and best approach to service issues. I purchased my Camry from them in August of this year and it was a great experience. No high pressure sales tactics. Just true professionalism from the sales person to the finance manager. I highly recommend this dealership to people looking to purchase a Toyota. More
Eddie did a fantastic job always being so helpful with all of my questions. It is not easy dealing with my father and he was very efficient and always available to speak with. I would absolutely go back all of my questions. It is not easy dealing with my father and he was very efficient and always available to speak with. I would absolutely go back to him for another car. The dealership as a whole was very friendly and very useful. I will go back to Elmhurst Toyota. More
Jim answered all my questions with patience and understanding as we went through many scenarios and options, I felt that he really wanted to put me in the right vehicle that was a true fit for me b understanding as we went through many scenarios and options, I felt that he really wanted to put me in the right vehicle that was a true fit for me based on my needs and pricing. John was extremely helpful in explaining to me how ALL of the features operated especially the navigation system, Bluetooth, seats and everything else down to the windshield wiper fluid. The overall atmosphere of the dealership is like walking into a neighbors house. FRIENDLY!! Something for everyone, kids play area, plenty of room to wait in comfort while your vehicle is being serviced, along with a coffee area that serves good coffee. If you are looking for a dealer that will treat you like family than you should buy from Elmhurst Toyota. I will without a doubt purchase my next vehicle from them! More
I had the best car buying experience at this dealership, it felt like they were working with me - rather than me against them. This dealership was very accommodating and used low pressure sales tactics, whi it felt like they were working with me - rather than me against them. This dealership was very accommodating and used low pressure sales tactics, which helped increase my trust in them. They worked with me to get the exact car I wanted and a price that we could both be happy with. Car buying does not have to be stressful, and Rob Smithburg is an asset to this dealership and the Toyota brand. I visited so many dealerships, and they seemed to play a lot of games with the customers. I think it was worth the further distance I had to travel to give my business to a dealership that obviously appreciates their customers. More
this is a great dealership all the employes want to help out as much as possible. they hold scion evolution meetings here for SE chicago. there on top of every thing and tell you what you want to know abo out as much as possible. they hold scion evolution meetings here for SE chicago. there on top of every thing and tell you what you want to know about any thing they know. and i bought a car from them i feel i got a great deal and i am very happy with my purchase. More
Unusual problem - finding a dead mouse who snuck into a 2010 Prius - Care and knowledge of how to retrieve the deceased animal - all with a good attitude and even a bit of humor - say no more - a dealer wh 2010 Prius - Care and knowledge of how to retrieve the deceased animal - all with a good attitude and even a bit of humor - say no more - a dealer who cares and wants your business. I will use them again. More
i have bought 5 cars at this dealership, the last 3 from steve salidas. i trust him . he is fair with his first price and doesnt waste my time. the dealership has a very good service dept. with excellent se steve salidas. i trust him . he is fair with his first price and doesnt waste my time. the dealership has a very good service dept. with excellent service and good prices on regular service items.when i go into a dealer i have researched the vehicle and already know what the dealer invoice is, and where i want to be with the price. it is amazing what some salespeople will tell you for their first number and how ridiculous the sales game is played by some dealers. this is not the case with steve . as just an aside, mike in finance was a pleasure to work with, too. More
I must admit I was not happy nor excited about buying from anywhere other than CarMax. In my mind, no haggle pricing was the only way to go! The thought of having to deal with the typical car salesman, from anywhere other than CarMax. In my mind, no haggle pricing was the only way to go! The thought of having to deal with the typical car salesman, sales manager or finance manager was almost too much. I basically walked into this dealership with my guard up ready for the worst. To my surprise, it was nothing like that at all. I can truly say that the buying process at Elmhurst Toyota was as simple as could be. No high-pressure sales tactics, or bullying tactics at all. Having purchased many new vehicles in my life, and not just from CarMax, I can honestly say that this was the easiest new car buying experience ever. Not only did I not have to fight and argue with anyone, I actually felt quite relaxed during the entire process. More importantly, I paid about $250 less than I would have for the exact same vehicle (same options) at CarMax. I got my new vehicle close to invoice, so it couldn't have worked out better. Steve and Mike were really great to work with, and I would recommend them to anyone I know that's in the market for a new vehicle. Just so this doesn't sound like this is a paid testimony, or a relative of the company, I do have one negative statement to make regarding the process. Watch out for the tall, bald finance guy. He was nice and pleasant until we declined his extended warranty! Then he couldn't care less about my business, and he was quite rude to my salesman right in front of me and my wife. Extremely unprofessional!! Again, outside of the ignorant finance guy, buy your Toyota from these guys. You'll like the experience! More
My wife and I were recently shopping around for a 2010 Toyota Highlander. We sent out requests for quotes to 7 different dealerships in the Chicago area. John Tinault from Elmhurst Toyota gave us the best Toyota Highlander. We sent out requests for quotes to 7 different dealerships in the Chicago area. John Tinault from Elmhurst Toyota gave us the best quote (also very fair and competitive according to the research that we did on Kelly Bluebook, Edmunds.com and other various online automotive sources). He was able to give us the exact model we wanted with all the options we wanted. When we went in to purchase the vehicle, John stuck to his word and stood by the price he quoted us. We drove away with our new Highlander in under 2 hours from the time we stepped into the dealership. Everything went very smoothly and the transaction was very fast and efficient. There was no high pressure tactics to sell us additional add-ons or to alter anything that we had already agreed to. Quick, easy and simple. Our experience at Elmhurst Toyota with John Tinault was very pleasant and we would definitely come back here to buy another vehicle. These folks were very honest, friendly and professional and we would highly recommend John Tinault and the folks at Elmhurst. More
Durring my 3 month oil change on my new 2011 Sienna. Tom Maulk in service was walking around my car and saw that my tire was defective and I could have had a blow out at any time. With only 3200 miles on th Maulk in service was walking around my car and saw that my tire was defective and I could have had a blow out at any time. With only 3200 miles on the car I would have never saw this. I have 4 kids and my wife and I would like to say THANK YOU FOR SAVING OUR LIFE!!!!!! because we are driving out of state this weekend. More