"Just visited them yesterday... Had scheduled..."
- Mykhailo Parobok
Just visited them yesterday... Had scheduled appointment... 3 hours waiting... Said me they needed more time, because they got some problems, but HAVE NO IDEA, what is going on with 3 month old car! Said: can't give me loaner car on that time, because it's out of their policy... asked me about carwash... even didn't do that, at the end... I had recall paper, - even didn't do that... THEY WAS DOING NOTHING DURING 3 HOURS WITH MY CAR!
Had small defect on my rear bumper plastic (could fix by myself...), but asked them to see this, - they said: let's go to your native dealership, in Romeoville...)))) I live 50 miles away...:)))) I was calling to Toyota customer service, they were really surprised about all of this "Service"...
P.S.: I was reading previous review from one lady: she said they are liers... THAT'S TRUE!
"Lies, Lies and more Lies"
I went to Elmhurst Toyota after my 3 month old car was totaled in an accident. I'd had an 18 year relationship with them and our family had leased 10 cars and outright purchased another. I thought they would be helpful to an extremely long-term customer. I spoke with my salesman, Steven Salidas and Tony Gmitrovic. I wanted another 2019 Camry XLE. Tony told me one did not exist in the red color I wanted. He also told me that they did not have a 2020 and could not get one without ordering it from Toyota. All lies. Eighteen year relationship and I was told lie after lie. Three other dealerships had the 2019 Camry I wanted and every other dealership I spoke with had the red one in a 2020. I went to Continental Toyota and they happily traded a vehicle with another dealership to get me a red 2019 Toyota Camry XLE. Will never be back.
"Easiest Car Purchase Ever"
This was my first experience with Elmhurst Toyota and May I say Steven S. Made my buying experience excellent. Between Steven and my finance person I was in by 7:30a and out by 10:15a hassle free. I test drove, we talked and we Black Friday sealed and we signed the papers and went on our way. I would purchase again and again By the way I love my new car ??🧡💕
"Best ever car purchase experience "
Such a refreshing experience to purchase my new Rav 4 limited.Steve Salidas is the most..friendly, knowledgeable & courteous. It was an easy quick transaction. Every person at Elmhurst Toyota are truly a JOY to be around...this is my 4th new vehicle purchased from them and they improve each time!!
I have two cars from this dealership and have always had a good feeling whenever i bring them there for service. Toyota has a good product that lasts a very long time.
"Worth the Drive"
- Jack & Toni
We had the opportunity to work with Steven Salidas and he made the entire purchase process seamless. We had done our homework and been in contact with several local dealerships but chose to do business with Elmhurst Toyota because of Steven and Tony Gmitrovic. From the knowledge of the vehicles, to the professional correspondence and follow-up but most importantly their willingness to close the deal by making the numbers work. They set themselves apart from every other dealership that we had explored to purchasing our new vehicle. Its too easy to only site complaints, these guys deserve the kudos!
"First time buying a car..."
Steven "Steve", was very nice. He always wanted to make sure that my needs and wants were met when deciding which vehicle was best for me and he answered all my questions (which were a lot as a first time buyer). Steve was able to find the color and interior I wanted after thinking it would not be in stock so I knew it was meant to be! I love my new Corolla, thanks Steve!!!
Great experience with steven salidas he made my dream come true with no rush all questions answered and all possible options, I strongly recommend steven and elmhurst toyota to get your new purchase you will be so happy to visit them
"Steven made buying a new car and great experience "
- Nick DeLegge
Steven made buying a new car hassle free experience in would highly recommend stopping in to buy a car from him he really made this a great experience for us thank you Steven.
- Dan in Wooddale
Steve went way out of his way to get the Sennia my wife and I wanted. The deal we got was great and we would never deal with anyone else. We are very happy with every aspect of our working with Steve , even tho we asked for much more than normal.