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McGrath Evanston Subaru

Skokie, IL

4.7
239 Reviews

3340 Oakton Street

Skokie, IL

60076

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Showing 239 reviews

July 16, 2022

Evanston Subaru has restored my faith in dealership service. I easily made an appointment, and when I arrived I was met with the organization of a service team, they were genuinely friendly and obvious More

by kim4164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Goodson, Service Dept
June 27, 2022

4.5 hrs for an oil change.while I waited.That’s not acceptable. Hopefully my next oil change won’t take that long. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goodson
Jun 27, 2022 -

McGrath Evanston Subaru responded

We're sorry to hear about your longer than average wait times for an oil change. We are constantly trying to improve our processes and thus, your wait times. We appreciate you letting us know about this experience and we will certainly do our best during your next visit.

June 21, 2022

Very courteous efficient and honest service. I have always been ultra satisfied with Evanston Suburu More

by Larkin197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Eichenlaub, Mark Korsak, Dorsey Colby, Scott Sigel
Jun 23, 2022 -

McGrath Evanston Subaru responded

We are thrilled to hear you had such an excellent experience here at McGrath Evanston Subaru! Thank you for leaving us a review.

June 07, 2022

Quick friendly service, clean waiting room with fresh coffee and snacks.. Highly recommend McGrath Subaru in Evanston’Skokie More

by WJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole in service
Jun 08, 2022 -

McGrath Evanston Subaru responded

Thank you for taking the time to leave us a five star review! We're glad you chose McGrath Evanston Subaru!

April 26, 2022

Great service from Omar. He was very knowledgeable about the car I was looking at and made the sales process very simple. More

by mk_laird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Aziz
Apr 27, 2022 -

McGrath Evanston Subaru responded

We hope you love your new Subaru! Thank you for leaving us a review!

April 25, 2022

A wonderful dealership both for sales and service. They operate with professionalism, honesty, and kindness. I bought my vehicle here and continue to go here for service. I highly recommend! More

by cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 25, 2022 -

McGrath Evanston Subaru responded

Thank you for trusting our team for both sales and service! We love loyal customers and we're proud to have you as one!

April 25, 2022

My service representative, George, was very friendly and attentive. I was very satisfied with the service I received from McGrath Subaru. More

by Tash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in service department
Apr 27, 2022 -

McGrath Evanston Subaru responded

Thank you for choosing McGrath Subaru!

April 23, 2022

The deal was quick and relatively painless. Got a decent value in my trade-in with the minimum of haggling. More

by Hfwwpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Gaines
Apr 25, 2022 -

McGrath Evanston Subaru responded

Thank you for your review! We're proud to be your Subaru dealership!

April 22, 2022

Lawrence was the person who met me when I first brought the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my o More

by SLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Hedrick
Apr 25, 2022 -

McGrath Evanston Subaru responded

Reviews like this always make us smile. We're proud to hear Lawrence took great care of you from start to finish! Thank you for choosing McGrath Evanston Subaru.

April 17, 2022

I only service my outback at McGrath Subaru Evanston! They do all that needs to be done and do it right. More

by abcsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence service writer
Apr 18, 2022 -

McGrath Evanston Subaru responded

We are proud to be the dealership to keep your outback running great! Thank you for choosing McGrath Evanston Subaru.

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