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McGrath Evanston Subaru

Skokie, IL

4.8
250 Reviews
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3340 Oakton Street

Skokie, IL

60076

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Showing 250 reviews

April 17, 2022

I only service my outback at McGrath Subaru Evanston! They do all that needs to be done and do it right. More

by abcsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence service writer
Apr 18, 2022 -

McGrath Evanston Subaru responded

We are proud to be the dealership to keep your outback running great! Thank you for choosing McGrath Evanston Subaru.

April 09, 2022

McGrath did not honor the service agreement I had with Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after spea More

by Wolfmama5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard G.
Apr 12, 2022 -

McGrath Evanston Subaru responded

Hi WolfMama, we're sorry to hear about the issues you're having with the service contract you purchased under previous ownership. We would like to speak to you about this situation, and would love for you to contact Jeremy, our General Manager, at jgleason@mcgrathcity.com.

April 06, 2022

This is the best service I have had with any dealership. Rick and Cesar were awesome! More

by Jlxrugby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Dorsey Colby
Apr 07, 2022 -

McGrath Evanston Subaru responded

We're proud to be the Subaru dealer you can trust! Thank you for your review.

April 03, 2022

I was very disappointed about the how much they charge me for my service 1350.18 for brakes service. More

by afeteau
Price
Recommend Dealer
No
Employees Worked With
Michael Fahey.
Apr 03, 2022 -

afeteau responded

Yes I was disappointed for the price they charge me my brakes service $1350.18 everybody told me they over charge me.

Apr 05, 2022 -

McGrath Evanston Subaru responded

We are sorry to hear you had a poor experience. Customer satisfaction is our top priority. We would like to hear more about your visit. Could you please email our General Manager, Jeremy at jgleason@mcgrathcity.com with more details of your visit?

March 30, 2022

Thank you for the great service. I recommend the service department at McGrath Evanston Subaru. More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 01, 2022 -

McGrath Evanston Subaru responded

Thank you for trusting our team with your vehicle! We appreciate your review!

March 19, 2022

I highly recommend there service department, they were not pushy and very fair . Im glad reparable car dealer took them over,.. More

by mattslabs
Recommend Dealer
Yes
Employees Worked With
Eric Kimmel
Mar 21, 2022 -

McGrath Evanston Subaru responded

Thank you for your review! We love creating an excellent experience here at McGrath Evanston Subaru. We are proud to be your Subaru dealer.

March 07, 2022

Kept me informed during the process and assisted with future service. Thanks See ya in a few weeks. More

by bill.babiarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole River
Mar 11, 2022 -

McGrath Evanston Subaru responded

Thank you for your review! We are proud to be your Subaru Dealer.

February 11, 2022

Worked with Lou Perrusel at Evanston Subaru recently and was very impressed by his knowledge, kindness and patience in my process of car shopping which I find very stressful. I have leased 3 cars through S More

by mmliston
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Perrusel
Feb 17, 2022 -

McGrath Evanston Subaru responded

Thank you for your loyalty to Lou and McGrath Evanston Subaru for all of your Subaru Needs. We hope you love your new Crosstrek and thanks again for being part of the McGrath Family.

January 20, 2022

Personnel always friendly and still professional. Great service. Always happy with the results of my visits. More

by deborah.korsak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Eichenlaub, Mark Korsak
Jan 21, 2022 -

McGrath Evanston Subaru responded

Deborah, thank you so much for your review. We appreciate your business and look forward to continuing to service your Subaru!

Jan 23, 2022 -

deborah.korsak responded

Great service.

December 29, 2021

Business does not understand the meaning of customer service. 5 star rating for insulting customers More

by MRP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manager at front desk 9AM 12/29/21
Jan 10, 2022 -

McGrath Evanston Subaru responded

MRP, we are sorry to hear you had a poor experience. Customer satisfaction is our top priority. We would like to hear more about your visit. Could you please email our General Manager, Jeremy at jgleason@mcgrathcity.com with more details of your visit?

Jun 14, 2024 -

MRP responded

After emailing him never heard back. No surprise.

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