McGrath Evanston Subaru

Tina was sooooooooo helpful. Professional and precise, Tina restored my faith in Subaru brand after I had an unpleasant experience with corporate customer advocacy. She listened Professional and precise, Tina restored my faith in Subaru brand after I had an unpleasant experience with corporate customer advocacy. She listened empathically, and offered suggestions should I ever encounter problems in the future. She then facilitated the purchase of our new Certified pre-owned Forester, including arranging for a very fair price on our trade in. We are thrilled to feel the confidence in Subaru again, and Tina is largely responsible for that. I also want to recognize our salesperson John Jenkins, who professionally and efficiently worked to finalize all the details, and deliver our beautiful new (to us) car. Thank You so much! We are not only back to being Subaru fans, but we feel very good about our experience with McGrath, and will be their forever customers. More

Eddie was exceptionally great along with the tech who supported in my issue. Both provided in depth knowledge and demonstrated how a customer gains trust. I have bought 2 cars and because of my recent supported in my issue. Both provided in depth knowledge and demonstrated how a customer gains trust. I have bought 2 cars and because of my recent experience, I will continue to be a loyal customer at this dealership. More

Lou was incredibly helpful and very knowledgeable. He listened to what I wanted in my car and saw to it that I got the car I wanted. Couldn’t be happier!! He listened to what I wanted in my car and saw to it that I got the car I wanted. Couldn’t be happier!! More

Took the time to understand what I was looking for—felt no pressure to purchase throughout the process. no pressure to purchase throughout the process. More

What a great service to offer. Brandon was great to work with. He offered some really useful suggestions to adjust all of the features. Highly recommend taking advantage of his ser Brandon was great to work with. He offered some really useful suggestions to adjust all of the features. Highly recommend taking advantage of his service. More

If your on the fence about whether ou want to do this. ..just do it. I was but I'm so glad I did it! Brendon was great. He patiently went through all the technical features of my Forester Hybrid and optimi ..just do it. I was but I'm so glad I did it! Brendon was great. He patiently went through all the technical features of my Forester Hybrid and optimized them for us and answered all of our questions. I have never had any dealer to do this especially two weeks after we bought the car. This is 100% worth it. More

Brendan did a fantastic job walking me through all the technology in my car. He answered every question with patience and kept things light with a great sense of humor — what could have been overwhelming technology in my car. He answered every question with patience and kept things light with a great sense of humor — what could have been overwhelming ended up being genuinely enjoyable. I left feeling confident and informed. Highly recommend! More

The employees have been very friendly and accommodating — they also provide timely service. I’ve always had a positive experience with this dealership. Thank you! they also provide timely service. I’ve always had a positive experience with this dealership. Thank you! More

Friendly and Knowledge Staff Clean facility with Sales preppy who know the products, however Closing process takes way too long waiting to Finalize a Deal preppy who know the products, however Closing process takes way too long waiting to Finalize a Deal More