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McGrath Evanston Subaru

Skokie, IL

4.4
165 Reviews

3340 Oakton Street

Skokie, IL

60076

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Showing 165 reviews

April 26, 2022

Great service from Omar. He was very knowledgeable about the car I was looking at and made the sales process very simple. More

by mk_laird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Aziz
Apr 27, 2022 -

McGrath Evanston Subaru responded

We hope you love your new Subaru! Thank you for leaving us a review!

April 25, 2022

A wonderful dealership both for sales and service. They operate with professionalism, honesty, and kindness. I bought my vehicle here and continue to go here for service. I highly recommend! More

by cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 25, 2022 -

McGrath Evanston Subaru responded

Thank you for trusting our team for both sales and service! We love loyal customers and we're proud to have you as one!

April 25, 2022

My service representative, George, was very friendly and attentive. I was very satisfied with the service I received from McGrath Subaru. More

by Tash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in service department
Apr 27, 2022 -

McGrath Evanston Subaru responded

Thank you for choosing McGrath Subaru!

April 23, 2022

The deal was quick and relatively painless. Got a decent value in my trade-in with the minimum of haggling. More

by Hfwwpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Gaines
Apr 25, 2022 -

McGrath Evanston Subaru responded

Thank you for your review! We're proud to be your Subaru dealership!

April 22, 2022

Lawrence was the person who met me when I first brought the car in for diagnosis, he texted me updates, and met me this afternoon when I came in to return the loaner that I had for 2 weeks and pick up my o More

by SLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Hedrick
Apr 25, 2022 -

McGrath Evanston Subaru responded

Reviews like this always make us smile. We're proud to hear Lawrence took great care of you from start to finish! Thank you for choosing McGrath Evanston Subaru.

April 17, 2022

I only service my outback at McGrath Subaru Evanston! They do all that needs to be done and do it right. More

by abcsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence service writer
Apr 18, 2022 -

McGrath Evanston Subaru responded

We are proud to be the dealership to keep your outback running great! Thank you for choosing McGrath Evanston Subaru.

April 09, 2022

McGrath did not honor the service agreement I had with Evanston Subaru when I bought my new Forester there which was for free oil changes. The service tech promised me he’d call me the next day after spea More

by Wolfmama5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard G.
Apr 12, 2022 -

McGrath Evanston Subaru responded

Hi WolfMama, we're sorry to hear about the issues you're having with the service contract you purchased under previous ownership. We would like to speak to you about this situation, and would love for you to contact Jeremy, our General Manager, at jgleason@mcgrathcity.com.

April 06, 2022

This is the best service I have had with any dealership. Rick and Cesar were awesome! More

by Jlxrugby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Dorsey Colby
Apr 07, 2022 -

McGrath Evanston Subaru responded

We're proud to be the Subaru dealer you can trust! Thank you for your review.

April 03, 2022

I was very disappointed about the how much they charge me for my service 1350.18 for brakes service. More

by afeteau
Price
Recommend Dealer
No
Employees Worked With
Michael Fahey.
Apr 03, 2022 -

afeteau responded

Yes I was disappointed for the price they charge me my brakes service $1350.18 everybody told me they over charge me.

Apr 05, 2022 -

McGrath Evanston Subaru responded

We are sorry to hear you had a poor experience. Customer satisfaction is our top priority. We would like to hear more about your visit. Could you please email our General Manager, Jeremy at jgleason@mcgrathcity.com with more details of your visit?

March 30, 2022

Thank you for the great service. I recommend the service department at McGrath Evanston Subaru. More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 01, 2022 -

McGrath Evanston Subaru responded

Thank you for trusting our team with your vehicle! We appreciate your review!

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