McGrath Ford Hyundai

I am very pleased with the service department at McGrath Ford. First of all, I like seeing familiar faces and Brett and Brianna have been there for awhile! To me, this is a sign that they like working the Ford. First of all, I like seeing familiar faces and Brett and Brianna have been there for awhile! To me, this is a sign that they like working there and their work is appreciated by McGrath. It always goes both ways. I totally trust them to take care of my Ford Transit Connect. Neither of them talk down to me, they treat me with respect, and do not take advantage of me. Brett ordered a piece for my driver's seat and a very skilled tech put it on the very next day. (A few years ago, I had been told by someone at the Zimmerman location, that I would have to replace the whole seat which was going to be very pricey, therefore, I never investigated replacing it.). I am thankful that I asked Brett about the seat - now fixed with a very reasonable cost! In my opinion, a lot of companies/dealerships can sell a vehicle, but the service department is the key piece of the equation! Without an excellent service department (better than any of their competition) , you don't have a good dealership! So, thank you, this particular time to Brett! Sincerely, Diane Beach More

Decided it was time to trade in our car. After much research narrowing down our "must have" checklist, determining a reasonable price range and fair trade-in value for our car, and identifying easy acc research narrowing down our "must have" checklist, determining a reasonable price range and fair trade-in value for our car, and identifying easy accessibility to a quality service department post-sales as essential, we went to McGrath Ford Hyundai in Hiawatha. All staff wore masks at all times, social distancing was practiced and the facility was clean and set up in a safe manner. Those steps are very important to us otherwise we would've immediately left. Eric was our salesperson and he did a wonderful job of assisting us in locating the right car, rather than pushing a car at us that we didn't want. He abided by our "must have" checklist and gave us reasonable options to consider. Thanks to Eric and also Spike, we purchased a 2021 Sonata and are very happy. More

got oil change tires rotated done couple hours good job.friendly people said he get it in for service right away had something to do brother pick me up when got back truck was done job.friendly people said he get it in for service right away had something to do brother pick me up when got back truck was done More

Ford Hyundai is a very honest dealership. i would Ford Hyundai is a very honest dealership. i would recommend my family and friends to this facility. My son was so happy to see the well kept vehicle Ford Hyundai is a very honest dealership. i would recommend my family and friends to this facility. My son was so happy to see the well kept vehicle i purchased for him on his bday. Quincy made the deal go thru with out me stepping foot on the site. Thank God for honest people. More

Jake was very helpful in the purchase of my new Ford Fusion. Also, Quincy was very helpful in this transaction. They got me the best price for the vehicle. i would recommend both of these sales persons Fusion. Also, Quincy was very helpful in this transaction. They got me the best price for the vehicle. i would recommend both of these sales persons to anyone looking to buy a vehicle. More

We dealt with Dalton Timmons and Spike Edwards when purchasing our 2020 Ford Ranger. Both are to notch people. We have been pleased with our purchase. purchasing our 2020 Ford Ranger. Both are to notch people. We have been pleased with our purchase. More

We bought a 2017 Lincoln MKX from you hade wonderful sales person Brad Hamilton and Finace Spike Edwards Both great young men to work with. sales person Brad Hamilton and Finace Spike Edwards Both great young men to work with. More

Great customer service. I dropped off the car early in the morning, and got a shuttle back home. Then when the service was done I got a shuttle back to the dealer. the morning, and got a shuttle back home. Then when the service was done I got a shuttle back to the dealer. More

McGrath handled all of our F250 Super Duty services in a very professional manner. I appreciate Brett's assistance with locating the right tires for our application and getting them mounted and balanced on very professional manner. I appreciate Brett's assistance with locating the right tires for our application and getting them mounted and balanced on such short notice (we were heading out of town with our RV Trailer). Everything was great and I look forward to doing business with McGrath again. More

Got me in right away and ordered parts very quick turnaround! Will use this service center again! Brianna very helpful with the warranty process and paperwork! turnaround! Will use this service center again! Brianna very helpful with the warranty process and paperwork! More