McGrath Ford Hyundai

We appreciated viewing the video explaining and showing the condition of the car. That was helpful in understanding and budgeting future maintenance. Thank you! Thank you! the condition of the car. That was helpful in understanding and budgeting future maintenance. Thank you! Thank you! More

Overall great. I requested to have my car picked up because of the pandemic. Was told no problem when called but then was told they weren't offering it anymore over text. They did come to pick up my ca because of the pandemic. Was told no problem when called but then was told they weren't offering it anymore over text. They did come to pick up my car 2 hours after they said they would be there but was really no problem for me. Communication was great and answered all my questions. Really liked the video tour from the mechanic first time I have seen that. I think the labor cost was a bit high for what I had done. It cost more in labor then the actual repair. More

Great experience I was expecting the usual aggravating dealer visit, but was pleasantly surprised with how Eric, Mason and all at the dealership made this a pleasant e I was expecting the usual aggravating dealer visit, but was pleasantly surprised with how Eric, Mason and all at the dealership made this a pleasant experience. More

Efficient and Accommodating Bright, spacious and immaculate location. Brett was informative and helpful providing updates during the service of my vehicle (even a video!) Very ef Bright, spacious and immaculate location. Brett was informative and helpful providing updates during the service of my vehicle (even a video!) Very efficient and accommodating. More

Very disorganized and only concerned about the sell My wife bought a new 2020 Santa fe in July 2020 from Hiawatha dealer ship and we were very unhappy with the over all purchase process. We looked at wh My wife bought a new 2020 Santa fe in July 2020 from Hiawatha dealer ship and we were very unhappy with the over all purchase process. We looked at what they had on lot for Santa fe's SUV's and found one we really liked and test drove it and want to start the buying process until this SUV did not have all wheel drive option. We talked with sales person about trying to find SUV like this one with the options it had plus all wheel drive. He thought the biggest problem would be the color we wanted. We gave him our color want list and he went ahead and found one. It came in and we set up a time to see car and decide if that's the one for us. We went to dealer and car was not ready to been seen and we could not look at it. We had to wait while they prepped car and during that time we had to listen to ext. warranty speech. NOT INTERSTED AT ALL ABOUT THIS! We did all the paper work on car before even seeing it. When we did see it it had one option we never wanted and missing one we wanted. It had cross bars on rack on car that looked liked crap and was missing cargo cover we wanted. We asked if we could swap cross bars for cargo cover and they would not work with us at all. More concerned a bout closing sale. We were there about three hours and is the worst car buying experience ever for us. Will not be any future business with McGrath again. More

Great service Great overall service experience, including quick scheduling, and a very attentive, professional, and knowledgeable service advisor, Brianna. Also, f Great overall service experience, including quick scheduling, and a very attentive, professional, and knowledgeable service advisor, Brianna. Also, fast shuttle service rides with friendly drivers. More

Arrogant and poor service... would give negative stars if I could! They don’t do Ford any favors with their quality of work or service. If my vehicle was out of warranty I would go elsewhere... it’s a shame I could! They don’t do Ford any favors with their quality of work or service. If my vehicle was out of warranty I would go elsewhere... it’s a shame everything is tied to McGrath in cedar rapids More

Really great service - friendly, efficient scheduling and shuttle service, and nice clean newer facility. All fluids changed - and done right! Highly recommend look forward to working with the service Dept shuttle service, and nice clean newer facility. All fluids changed - and done right! Highly recommend look forward to working with the service Dept again. More

Went in for an oil change and a 10,000 mile check-up Everything was done well. Very professional. Comfortable wating area. One thing I was particularly pleased with was that ALL personnel wore face ma Everything was done well. Very professional. Comfortable wating area. One thing I was particularly pleased with was that ALL personnel wore face masks. Thank you. More

I always take my car into this dealer and I never have any issues. Everything is always explained perfectly and there is never any question about what is being done! any issues. Everything is always explained perfectly and there is never any question about what is being done! More