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McGrath Ford Hyundai

Hiawatha, IA

4.4
472 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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472 Reviews of McGrath Ford Hyundai

March 26, 2020

Great place to buy and have your vehicle serviced. Have always went there and always been treated great. The new location and building are really nice. More

by JDJ
Recommend Dealer
Yes
Employees Worked With
Brianna
Mar 26, 2020 -

McGrath Ford Hyundai responded

We're so happy to hear that you're liking our new location! Thanks for stopping by our service department and for your kind words. Let us know if we can assist you again!

March 25, 2020

Great Service They a personal and very professional when they work with customers. It is a great experience. I was given a nice new loaner vehicle to use while my More

by EhrMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Schultz, Dalton Timmons
Mar 26, 2020 -

McGrath Ford Hyundai responded

Thank you so much, Mike! We really appreciate this great review and we're so happy to hear that you experienced the service we strive for. Let us know if you ever need anything!

March 22, 2020

Professional Service Please inform Rex the service representative that he did an excellent job of keeping me informed and was detailed through every step. You shuttle dri More

by Big T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex
Mar 23, 2020 -

McGrath Ford Hyundai responded

Will do, thank you for your business with our service department and for this outstanding review!!

March 20, 2020

Appointment time was great and fast turn around time. Jeff in the heavy truck department does a great job of getting me set up for appointments and getting my truck in and out for service and repairs! More

by jimsprov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Freme
Mar 21, 2020 -

McGrath Ford Hyundai responded

Jim, we're so happy to hear this! Thank you for choosing us for your service needs and for this fantastic review. Let us know if you ever need anything!

March 18, 2020

Recall work The service is great! Butt... I am not sure why they always insist on changing the setting on my driver's seat. They don't just change it to move More

by pdbohlken
Recommend Dealer
Yes
Employees Worked With
recall service dept
Mar 19, 2020 -

McGrath Ford Hyundai responded

Paul, thank you for taking the time to leave us this feedback. We really appreciate all your business and will be looking into this further. If you have any additional feedback, please don't hesitate to call or stop by!

March 16, 2020

warranty work Everyone was very helpful and courteous . My appointment date was set up and when I arrived the work was done right away with very little wait time.. More

by danny51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Mar 17, 2020 -

McGrath Ford Hyundai responded

Thank you, Danny! We're so happy to hear that we could make your visit a quick one and we really appreciate the great feedback. Let us know if we can assist you again!

March 16, 2020

Completely took advantage of us Tech found no evidence of our concern (in written report we picked up), (didn't let us know), but Service called and said it could be the blower or a More

by midnightcat50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kory Buck
Mar 17, 2020 -

McGrath Ford Hyundai responded

Good morning, Teri. This is terrible to hear and we'll be in touch after discussing this as a team. If you need anything in the meantime, please don't hesitate to reach out. Lindsay McGrath | lmcgrath@mcgrathauto.com | 319-393-3300

March 15, 2020

Drug out the deal for sometime I thought the deal would be faster but seemed to lose topic at times. Still got it done but had trouble finishing and getting me out as I was ready to More

by jscorpil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalton Timmons
Mar 16, 2020 -

McGrath Ford Hyundai responded

John, I'm sorry to hear about this. We strive for our customers to have a 5-star experience and if there is anything we can do to improve, we would like to do it! Please feel free to contact me at your convenience. Lindsay McGrath | lmcgrath@mcgrathauto.com | 319-393-3300

March 11, 2020

2+ hours for an oil change is way to long. Especially when you have an appointment for the oil change!!! 1 more free oil change and I’m going back to Junge ford!!! More

by Jlee1009
Recommend Dealer
No
Employees Worked With
Brian Caston
Mar 12, 2020 -

McGrath Ford Hyundai responded

Thank you for taking the time to leave us this feedback about your recent experience. We always appreciate the chance to hear from our customers and take this very seriously. I'll be looking into this further with my team, please feel free to reach out if you have any further feedback or questions in the meantime. Lindsay McGrath | lmcgrath@mcgrathauto.com | 319-393-3300

March 11, 2020

Job well done Greeted when I arrived. Experienced a good overall experience. Problem was diagnosed and fixed. Will be using this Ford location in the future for More

by JLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Mar 12, 2020 -

McGrath Ford Hyundai responded

Thank you so much! We really appreciate your business and look forward to helping out again in the future!

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