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McGrath Ford Hyundai

Hiawatha, IA

4.4
472 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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472 Reviews of McGrath Ford Hyundai

January 07, 2020

Good service experience Brett saw my problem through with my sync 3 system on my 1917 F150. The quality of repair and the time frame was good. Brett made several calls on my More

by hbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jan 09, 2020 -

McGrath Ford Hyundai responded

Thank you for this fantastic review! We'll let Brett know how much you appreciated his help and we're only a call away if you ever need anything.

January 05, 2020

Courteous and professional Service at McGrath is always courteous and professional. They do a great job servicing all my vehicles. Their shuttle drivers are always enjoyable to More

by RedM3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get any names
Jan 06, 2020 -

McGrath Ford Hyundai responded

This is so great to hear! Thank you so much for your business, we look forward to seeing you again in the future!

January 05, 2020

Vehicle Service I went in to schedule an appointment and was told they could do the service the next day and the service would take about an hour. Upon arrival for my More

by dksilvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Jan 06, 2020 -

McGrath Ford Hyundai responded

Denise, we're sorry to hear about this. We value your feedback and will be looking into this. If you'd like to discuss this further, please feel to reach out. John Vasquez, General Manager | jvasquez@mcgrathauto.com | 319-366-4000

January 03, 2020

The best service experience Taking my vehicle here for service was so incredibly easy. Brandon, my service contact was very friendly and efficient. I loved being able to text wit More

by Lisa Mooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 03, 2020 -

McGrath Ford Hyundai responded

Wow, Lisa! We really appreciate this kind feedback and are so happy to hear Brandon made sure you received excellent, convenient service every step of the way. Thank you!!

January 03, 2020

I was taken in right away. Always have had a good service experience. The employees were all friendly and made me feel welcome. Drinks were available and good fruit and cof More

by duckedarlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Merck
Jan 03, 2020 -

McGrath Ford Hyundai responded

We're so glad to hear that you felt welcome and comfortable, Darlene! Thank you for the business over the years and have a great weekend!

January 02, 2020

Great Service! Everybody at McGrath Ford was great to work with, friendly, responsive and the shuttle service was a big help too! I would highly recommend this plac More

by jim.koch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, worked with a young lady behind the service desk and a few others.
Jan 02, 2020 -

McGrath Ford Hyundai responded

Jim, we're so happy to hear you had such a great experience! Thank you for leaving this wonderful review and please let us know if you ever need anything!

January 02, 2020

They made my wife wait an hour and 1/2 to be picked up from the mall, after our replacement key had been made. When they finally brought her back to the dealership, the key they made didnt work, and t More

by jefffrasher
Recommend Dealer
No
Employees Worked With
Brandon, but it wasn't his fault. He was kind of stuck in the middle of the situation.
Jan 03, 2020 -

McGrath Ford Hyundai responded

Jeff, we would like to hear more about your wife's recent visit. This isn't an experience we want any of our customers to have and we'll be looking into this with our team. If you'd like to reach out in the meantime, please feel free to contact us at your convenience. John Vasquez, General Manager | jvasquez@mcgrathauto.com | 319-366-4000

January 02, 2020

A big thanks to Brianna for the getting working with the warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. More

by Curt
Recommend Dealer
Yes
Employees Worked With
Brianna in service
Jan 03, 2020 -

McGrath Ford Hyundai responded

And thanks to YOU for the chance to assist you with your vehicle! We really appreciate you choosing us for your service needs and are only a call away if you ever need anything.

December 31, 2019

Great experience. I highly recommend, everybody was professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show More

by Bbpaye
Recommend Dealer
Yes
Employees Worked With
Wesley Gaiser
Dec 31, 2019 -

McGrath Ford Hyundai responded

Thank you so much for the chance to help out with your new car and for this great feedback, Joseph!

December 30, 2019

Great experience McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could More

by mnilesdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quincy Niles
Dec 30, 2019 -

McGrath Ford Hyundai responded

This is fantastic to hear, thank you so much! We'll let Quincy know how much you appreciated the help and we hope you enjoy your new Ford.

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