
McGrath Ford Hyundai
Hiawatha, IA
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469 Reviews of McGrath Ford Hyundai
I was taken in right away. Always have had a good service experience. The employees were all friendly and made me feel welcome. Drinks were available and good fruit and cof Always have had a good service experience. The employees were all friendly and made me feel welcome. Drinks were available and good fruit and coffee was offerred. More
The best service experience Taking my vehicle here for service was so incredibly easy. Brandon, my service contact was very friendly and efficient. I loved being able to text wit Taking my vehicle here for service was so incredibly easy. Brandon, my service contact was very friendly and efficient. I loved being able to text with him about where we were in the process as well. For me, this is the preferred way to communicate. Simple, fast, efficient. Great service! More
Great Service! Everybody at McGrath Ford was great to work with, friendly, responsive and the shuttle service was a big help too! I would highly recommend this plac Everybody at McGrath Ford was great to work with, friendly, responsive and the shuttle service was a big help too! I would highly recommend this place to anyone looking for a better experience than what they are getting today. More
They made my wife wait an hour and 1/2 to be picked up from the mall, after our replacement key had been made. When they finally brought her back to the dealership, the key they made didnt work, and t from the mall, after our replacement key had been made. When they finally brought her back to the dealership, the key they made didnt work, and they couldn't make it work. After another hour of them working on the key, my wife had to leave, taking the damaged key with her. My wife was upset because they should have tried the key, while she was waiting to be picked up at the mall. We returned the next day and they agreed to give us our money back, in return for the faulty key. The service manager didnt return her calls and didnt come out to talk to us about her experience the day before. We are long time Ford owners and are very disappointed with the new owners of this dealership. More
A big thanks to Brianna for the getting working with the warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. warranty department. She went over and above to get that done. And special thanks to Phyllis for the rides back and forth. More
Great experience. I highly recommend, everybody was professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show professional and was very supportive. 5 star experience from the sales team to the higher boss. Wesley Gaiser is the go to guy for show More
Great experience McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could McGrath had the vehicle I was looking for and Quincy Niles was a great salesman. I felt like he took my concerns seriously and did everything he could to get me the best deal possible. I will ask for him again when I am in the market for another vehicle. More
Great Service Department ! I was in for several recalls. They were able to get me on the schedule that week. The shuttle was able to take me back to work in a timely manner an ! I was in for several recalls. They were able to get me on the schedule that week. The shuttle was able to take me back to work in a timely manner and then pick me up when the work was completed. Highly recommended! More
Top Notch I called in for a service appointment on a Monday, they set the appointment up for Tuesday and had the truck ready for me just a few hours later. V I called in for a service appointment on a Monday, they set the appointment up for Tuesday and had the truck ready for me just a few hours later. Very good service. Friendly as well. They kept me up to speed via email and text on the progress of the service. More
Oil change with appointment took 3 hoiurs. Then they scared me with a possible coolant leak having me come back. Again a 3 hour wait with an appointment. Then they find noyhing and try to charge me $110 scared me with a possible coolant leak having me come back. Again a 3 hour wait with an appointment. Then they find noyhing and try to charge me $110 when it was their suggestion to find nothing. Service Manager waived it. Glad they are moving outside the city limits so I can easier make a choice for a quality Ford rep. More