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McGrath Ford Hyundai

Hiawatha, IA

4.3
475 Reviews

1040 N Center Point Rd

Hiawatha, IA

52233

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475 Reviews of McGrath Ford Hyundai

December 09, 2021

I just wanted to thank Alex and Susan for a wonderful truck buying experience. Alex was very nice and worked with the information I gave him and got me into a truck I was looking for. Susan did a very go More

by Kd0gfy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Dec 11, 2021 -

McGrath Ford Hyundai responded

This is very kind of you to say, Larry. We are so glad you chose us when you needed to get your truck. We enjoyed working with you and we are so happy to hear that you enjoyed your time with us as well. Enjoy your truck!

November 11, 2021

Took care of a mirror replacement and new key fob on my f250 in a very timely and professional manner More

by Abhiro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thanks for saying that! We appreciate you taking the time to leave us a review about your recent business with us.

November 09, 2021

Joshua was very friendly and responded promptly to my communications, taking the time to answer specific questions I had. Was a little disappointed with the amount of time the work took, and that they i More

by lori.holman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, mechanic
Nov 12, 2021 -

McGrath Ford Hyundai responded

It's great to hear that we were able to help resolve the issue with your tire, Lori. Thank you for using our service department and allowing us to assist. We welcome your business any time!

November 04, 2021

very friendly, easy to work with,my only complaint very friendly, easy to work with, my only complaint would be the price of the extended warranties. More

by minpin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for the kind words! We appreciate that. We shared your feedback with our team as well and we will take it under advisement. Enjoy your vehicle!

November 02, 2021

We were very satisfied with the service we received. We had a more challenging situation that they probably don't deal with too often. They were patient, professional, and treated us with dignity and respe More

by centraliowacm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris, Technician
Nov 12, 2021 -

McGrath Ford Hyundai responded

Our service department is always happy to be of service! Please do not hesitate to reach out to us again when you need us. We would welcome any opportunity to help again!

November 01, 2021

Great Service Great Transportation Work done quickly and professional Joshua handled my repair Great on updates More

by susanryberg1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

How is awesome is that?! Thanks for sharing this, Susan! Josh and our team were happy to help!

Nov 12, 2021 -

susanryberg1956 responded

Thank you for your service!

October 29, 2021

Service work was started on time. Which was appreciated. Was completed in a timely manner. That being a common complaint from many people. Every one wants things done yesterday. More

by aekeller
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for this! Your comments are very much appreciated, just like your business. We look forward to helping again when you need us!

October 29, 2021

Very professional & courteous & timely. Communication was very good. Thank you for washing my vehicle also. More

by Billboard Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for the great review! We are happy to have you as a customer!

October 28, 2021

Completely dissatisfied . They said they will give the car Saturday but that did not happen. It’s an old truck with suspension all rusted out I asked to check that they said everything is okay. The dealer More

by vibithavarghese
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Admin User
Oct 28, 2021 -

McGrath Ford Hyundai responded

We take our Customers feedback very seriously and would like to learn more about your experience. If you could provide us with your contact info so we can look into this further it would be much appreciated, or if you would prefer you can reach our Service Manager Preston Valdez here at 319-366-4000 or at preston.valdez@mcgrathauto.com. We appreciate any further feedback we can get on this.

October 28, 2021

Very satisfied with the service I had here. I was greated the second I walked in the door and josh was very helpful with everything. More

by Stackhouse316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh stackhouse, Admin User
Nov 12, 2021 -

McGrath Ford Hyundai responded

Thank you for sharing this!

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