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McGrath Honda of Elgin
Elgin, IL
2,103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,103 reviews
February 01, 2021
The Service Department wasn’t ready to open at 7:00 AM today, Understandably there there was a snow storm the day before, but the company should have made provisions for that situation since the snow stor today, Understandably there there was a snow storm the day before, but the company should have made provisions for that situation since the snow storm was all over the news. Even the parking lots weren’t plowed. I just thought there was a lack of planning and emergency measures in place. On the other hand, I have to commend Ms. Malia Vasquez as she was knowledgeable, provided excellent service and advice. You are lucky to have someone like her on your team. More
by lyolo
Employees Worked With
Malia Vasquez
January 31, 2021
Al was very personable and informative and I was impressed with him and the dealership. He was very patient with explaining the workings of the car and even called a few days later to see if I had impressed with him and the dealership. He was very patient with explaining the workings of the car and even called a few days later to see if I had any questions and urged me to call him with any future inqueries, which I am sure I will have. More
by vstompanato
Employees Worked With
Al Hansana sales person
January 30, 2021
Excellent customer service and advice provided by Guillermo. He kept me updated while I waited and clearly explained the services performed. The customer experience has been consistently excellent vi Guillermo. He kept me updated while I waited and clearly explained the services performed. The customer experience has been consistently excellent visit after visit. More
by A11107
Employees Worked With
Guillermo Delatorre
January 28, 2021
Went in to get oil change and maintenance. Have been going to McGrath Honda fir the last two years . Everyone is very friendly. There is always someone to meet you when you pull your car into the garage going to McGrath Honda fir the last two years . Everyone is very friendly. There is always someone to meet you when you pull your car into the garage so you are not standing there wondering what to do. I like that very much. After car has been inspected someone comes out to explain everything that is needed for your car. So no surprises. More
by brendaderek
Employees Worked With
Ray
January 28, 2021
very good service ando friendly salesperson Omar was the best of service we have we will go back again for our next car thanks again.. best of service we have we will go back again for our next car thanks again.. More
by oscarbolivar78
Employees Worked With
Michael Malak, Enis Toska, Greg Domaszewski, Dan McCormick, Darek Smorczewski, Bruce Breckenfelder
January 27, 2021
Great customer service from Jason! He kept us posted on what was happening to our vehicle while we waited. Will contact him for service on our next vehicle. what was happening to our vehicle while we waited. Will contact him for service on our next vehicle. More
by rafa1413
Employees Worked With
Michael Malak
January 27, 2021
Sheki Biba Is very good and is very friendly. Jim Diller provided good info of vehicle and pricing details of the vehicle through email. Very satisfied with service Diller provided good info of vehicle and pricing details of the vehicle through email. Very satisfied with service More
by Raoal
Employees Worked With
Sheki Biba - 5 stars , Michael Malak, Greg Domaszewski
January 27, 2021
We were very impressed with the dealership and the people associated with the dealership. We received great treatment and very good deal. Alan De la Paz did a great job. associated with the dealership. We received great treatment and very good deal. Alan De la Paz did a great job. More
by huink
Employees Worked With
Alan Delapaz, Chris, Greg Domaszewski
January 23, 2021
McGrath Honda in Elgin is the benchmark for all your service needs. I refuse to take my 2017 civic anywhere else. They always exceed my expectation and go above and beyond. Every time. service needs. I refuse to take my 2017 civic anywhere else. They always exceed my expectation and go above and beyond. Every time. More
by matt_rose
Employees Worked With
Nico N
