McGrath Honda of Elgin

No pressure to buy and listen very careful to my request Very nice people always polite and I never felt presure to buy a car they listen to what i was looking for with my style and range in price, i did not Very nice people always polite and I never felt presure to buy a car they listen to what i was looking for with my style and range in price, i did not give 5 star because at the end of the purchase i think it took a long time to get me going once i was approve. More

"Certified" First Time Experience I'd been looking for a pickup truck for over a year. Prices were so high... I first came upon the idea of a Ridgeline when I expanded my possibilities I'd been looking for a pickup truck for over a year. Prices were so high... I first came upon the idea of a Ridgeline when I expanded my possibilities in a search online. I started checking out the Ridgelines, but was wary of a used vehicle. Then, I learned of the Certified Used Vehicles that McGrath Elgin had on their lot. Seemed a perfect fit for me. I went to their Dealership to check out their three Certified Used Ridgelines. Kim Burkett helped me determine which of the three was for me. She explained how the Certified Used Vehicle program works. With her help, I chose my Ridgeline. Then, with much patience from Kim, I worked out the best deal for me. And I'm so happy with my truck!!! Thanks Kim! More

Outstanding customer service by Caesar Caesar attention to detail and willingness to help was great and made me feel totally at ease. I would recommend the site to anyone. Thank you Caesar attention to detail and willingness to help was great and made me feel totally at ease. I would recommend the site to anyone. Thank you More

Horrible Experience Please choose any other Honda dealership. I am honestly disgusted at the way this place handles business. This place is selling certified cars with sc Please choose any other Honda dealership. I am honestly disgusted at the way this place handles business. This place is selling certified cars with screws missing and refuses to fix it right. Buyer beware. More

Helpful Staff Our experience in selecting and purchasing a Honda Accord was excellent. Our sales person and sales manager were knowledgeable and helpful. They made Our experience in selecting and purchasing a Honda Accord was excellent. Our sales person and sales manager were knowledgeable and helpful. They made purchasing our new car a pleasure. More

Somenone smoked in my wife's car during a brakes test Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concer Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concern by the service manager forces me to give them one star and obviously will chose another dealership from now on. More

A Better Experience First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the ordeal, I have noticed changes the past few times I have come back. Employees have made eye contact and offering great customer service when you first pull your car in for service. I'm very happy that Ron listened to customers comments like mine and for that Mcgrath Honda has won my service.... More

Great Experience Our 4th vehicle purchase with the McGrath Auto Group. This is because of excellent customer service and positive new car buying experience. Would reco Our 4th vehicle purchase with the McGrath Auto Group. This is because of excellent customer service and positive new car buying experience. Would recommend to others looking for a new vehicle. More

Great experience I just purchased a Honda hrv this past Friday and I couldn’t be more satisfied. Darek Smorczewski Was excellent in making what was a miserable experie I just purchased a Honda hrv this past Friday and I couldn’t be more satisfied. Darek Smorczewski Was excellent in making what was a miserable experience at other dealers in the past, a comfortable one. The tour around your well kept facility and the introduction to all the smiling staff and departments was very welcoming and just added to my decision to purchase at McGrath. Thank you!!!!! More

Friendly and informative. Mr Smorczewski spent a great deal of time with me teaching me how to enjoy all of the features of my car and making sure I was comfortable. Mr Smorczewski spent a great deal of time with me teaching me how to enjoy all of the features of my car and making sure I was comfortable. More