McGrath Honda of Elgin

Great service! We were guided from beginning to end with clarification of the promotions and policy's throughout the process. Our sales representative treated us won We were guided from beginning to end with clarification of the promotions and policy's throughout the process. Our sales representative treated us wonderful and was of great help, we would very much recommend him! More

Great Experience Honored True Car price, no haggling. Was transparent about features, was patient and didn’t try to up-sell. Riyhann was super open about her knowledge Honored True Car price, no haggling. Was transparent about features, was patient and didn’t try to up-sell. Riyhann was super open about her knowledge, investigated every question we had, and was very friendly. More

Pro-active, Quick and efficient . Received a call that my free oil change was soon to expire. Was able to quickly set appt. and service was completed within an hour. . Received a call that my free oil change was soon to expire. Was able to quickly set appt. and service was completed within an hour. More

Efficiency and customer service Greate customer service, great facility, bilingual speakers, probably need more efficiently on the car wash service, and probably most important thin Greate customer service, great facility, bilingual speakers, probably need more efficiently on the car wash service, and probably most important thing we didn't have to wait too much for car service More

Friendly professional Service at arivial and departure I noticed that your service personal was much more friendly fast and efficient than on my visits before. Keep up the good service. Gesine Schuetz I noticed that your service personal was much more friendly fast and efficient than on my visits before. Keep up the good service. Gesine Schuetz More

New car purchase The salesman did a very good job explaining all the features of this new HRV. Everyone at the dealership was very friendly. A good experience overall The salesman did a very good job explaining all the features of this new HRV. Everyone at the dealership was very friendly. A good experience overall. More

Good experience The staff was personable and service-oriented. Christyan Hernandez took the time to show us all of the features on the car and answered our questions The staff was personable and service-oriented. Christyan Hernandez took the time to show us all of the features on the car and answered our questions. More

Time efficiency I was buying this vehicle for our company, so McGrath staff was very efficient with my time and made the process very easy overall. I had an idea of I was buying this vehicle for our company, so McGrath staff was very efficient with my time and made the process very easy overall. I had an idea of what we needed, so they were able to streamline the showing process and they came in with a very competitive price when I checked around. They also had a good selection of 2019's in stock to choose from. I was very happy with the overall transaction More

All used car dealers tell half truths OR capitalist xxxx Of the 5 dealers I visited this one was maybe the most honest. That said there was clearly very little actual transparency. After 4 days of interactio Of the 5 dealers I visited this one was maybe the most honest. That said there was clearly very little actual transparency. After 4 days of interactions with car salespeople I was left in a state of Malaise - unable to discern truth from fiction. Was the salesperson actually concerned ... or was this simply another sales tactic. In the end I was sold a car at a decent price with a small issue the manager would not admit too. A very wean mechanic and family friend who checked out the car found an obvious issue that is a simple repair. Which in the end I decided to eat to be done with this process. The manager was also rude and aggressive - the salesman had to apologize for his behavior - an incident I still wonder if was a fiction or not. I feel sorry for those who have to work in the business and endour or take on this type of behavior to make a living. More

pleasent experience Wanted to say I had a very pleasant and non pressured experience from beginning to end. All people were very informative and helpful .I would highly r Wanted to say I had a very pleasant and non pressured experience from beginning to end. All people were very informative and helpful .I would highly recommend this place to buy a new or used call. More