McGrath Honda of Elgin

Job well done ! The staff worked well together to provide my Pilot with the service it required in a timely manner. Lorinzo McCoy also helped me to get some addition The staff worked well together to provide my Pilot with the service it required in a timely manner. Lorinzo McCoy also helped me to get some additional work done at that time (dent removal) which originally I thought I'd have to come back for at a later date. Because Lorenzo acted promptly I was able to get my minor dents repaired and it saved me a trip back to the dealer. More

OUTSTANDING OUTSTANDING Sales team, huge selection, beautiful and clean building. Interaction between all employees were friendly. We left with a great vehicle an OUTSTANDING Sales team, huge selection, beautiful and clean building. Interaction between all employees were friendly. We left with a great vehicle and felt good with the deal! Thank you! More

Fast courteous service Went for my first oil change, and it couldn't have been easier, was told how long it would be, and was actually done quicker Went for my first oil change, and it couldn't have been easier, was told how long it would be, and was actually done quicker More

Regular Maintenance Great service! They got me in right away for an oil change and tire rotation. I really appreciate the service team and mechanics in the service depa Great service! They got me in right away for an oil change and tire rotation. I really appreciate the service team and mechanics in the service department here. More

7500 Mile Check up The rep I worked with was really helpful and friendly in explaining the process to me and letting me know exactly what I was covered for! The wait was The rep I worked with was really helpful and friendly in explaining the process to me and letting me know exactly what I was covered for! The wait was a bit long but nothing I didn't anticipate on the front end and they communicated that with me too. More

Service Prompt quality service, always friendly. I received a email to remind me and confirm the service, the service was complete on time, clean car and read Prompt quality service, always friendly. I received a email to remind me and confirm the service, the service was complete on time, clean car and ready to go, very happy customer! More

Excellent One of the excellent experience in car buying feels like we had an amazing experience without any issues .All the team members were very helpful One of the excellent experience in car buying feels like we had an amazing experience without any issues .All the team members were very helpful More

Very helpful I was very greatful that i walked out with my dream car. Every thing worked out for the best and i loved my experience, I would definitely recommend I was very greatful that i walked out with my dream car. Every thing worked out for the best and i loved my experience, I would definitely recommend this dealership to others. More

Ridiculous I like this service center. It's clean, the people are friendly and knowledgeable, BUT after using their online appointment setting feature a number o I like this service center. It's clean, the people are friendly and knowledgeable, BUT after using their online appointment setting feature a number of times I am extremely frustrated. I used this feature in December 2017, arrived at my scheduled time for an oil change and brake inspection and was told it would be a 2 hour wait! 2 hours??? I had an appointment! Now, in April of 2018, I registered for another appointment, utilizing after hours drop-off on a Sunday afternoon, so I could receive service first thing on Monday morning. After driving 20 minutes to the dealership, I arrived to find the gates locked with no access to the service department or the after hours drop-off area. REALLY??? So frustrating, a complete waste of an hour of my time. No where on their site was it noted you cannot access the area AFTER HOURS! I am done with this dealership and will take my business elsewhere. It's just ridiculous! More

kind people They know what they are doing there, i really like how they tread me, i wish i could have a better price and to much better payments, but i love Honda They know what they are doing there, i really like how they tread me, i wish i could have a better price and to much better payments, but i love Honda cars. More