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McGrath Honda of Elgin

Elgin, IL

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Employees
Reviews
Vehicles
4.8
2,110 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,110 reviews

July 12, 2023

Jerry was very helpful and saved a lot of time in the service now and the future. More

by bwerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Neperman
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July 11, 2023

We were assisted by Miguel Martinez, Adam D. & Riley. Miguel was very accommodating and respectful. They were very upfront with us and did not pressure us at all. This dealership is clean and th More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez, Riley, Adam, Luis Martinez
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Jul 28, 2023 -

Theresa responded

Thank you for a very pleasant 1st time experience with McGrath Honda of Elgin!

July 10, 2023

Very pleased with the attention given to the customer. Dealer is close to our house. More

by glenschilke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Sujit Shah
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July 10, 2023

Went to get mirror fixed, two month later, they say they have no idea when it will comer in, and give me the run around when I call to ask. They won't contact me. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Humberto Prado
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July 08, 2023

My Oil Change appointment was quick , efficient and thorough. Staff was very helpful and knowledgeable More

by Smile_tyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Hernandez
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July 07, 2023

Even with the stress the employees were under without phones and internet service, they were all competent and helpful. You have a great team, McGrath! More

by marilyn.borris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sujit Shah, Danny Colon
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July 07, 2023

I have been coming to McGrath Honda since 1994 when I bought my first car from them. The service department is excellent, customer service is top-notch, everyone is always so nice, loaner cars or rides a More

by Karen H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monika Krystinska
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June 29, 2023

Jeff told me first told me done within 3 hrs but found from technician that be done tomorrow.provide transportation both way. I think the other person give me the key of my car forget to give me copy of More

by raju13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff & Luis
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June 19, 2023

Always a pleasure coming here. Staff is super friendly, Work was done quickly. Car wash was not working that day but all in all always nice to there! More

by Monica AO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS service advisor
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June 19, 2023

Jason Goldman in the service department is what true customer service is all about! I always feel like i’m getting personalized care. Never rushed. Jason is very professional and reliable and I trust hi More

by kimela12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman - Service Department
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