McGrath Honda of Elgin - Service Center

The staff were really attentive and super helpful with my service request and always willing to help with last minute requests service request and always willing to help with last minute requests More

They have great customer service and very nice and respectful employees. I love taking my car to this dealership. respectful employees. I love taking my car to this dealership. More

McGrath Honda made the process simple and easy. Signing up on the internet, to picking up a loaner car to dropping it off. There automated messages were great too. Signing up on the internet, to picking up a loaner car to dropping it off. There automated messages were great too. More

Advisors were polite, courteous, kept me informed as to what to expect, service was completed satisfactorily & in a timely manner. This is my first Honda & I was very pleased. Keep it going! what to expect, service was completed satisfactorily & in a timely manner. This is my first Honda & I was very pleased. Keep it going! More

I had low tire pressure on the highway and pulled off into McGrath. First time experience and Jason was super helpful! into McGrath. First time experience and Jason was super helpful! More

Bryan (service writer) was a consummate professional! He recognized my preference for in/out service, and understood when I chose to forego additional services at this time. He recognized my preference for in/out service, and understood when I chose to forego additional services at this time. More

Great service today - thanks so much for the smooth process. Enjoy your day and stay cool process. Enjoy your day and stay cool More

Mechanical work seems to have been done well. The car’s needs were shared appropriately. The car wash was horrible. The dirt was smeared around. The service advisor was pleasant. The car’s needs were shared appropriately. The car wash was horrible. The dirt was smeared around. The service advisor was pleasant. More

When I called for an estimate of what my cost would be for an oil change, I was quoted $99. I asked if that was the total cost. Come to find out what t was not!!!!! Taxes had to be added. Should have be for an oil change, I was quoted $99. I asked if that was the total cost. Come to find out what t was not!!!!! Taxes had to be added. Should have been informed. More

Everyone in the service area was very friendly took care of my concern immediately and communicated effectively for me to be able to make the best decision for me of my concern immediately and communicated effectively for me to be able to make the best decision for me More