McGrath Honda of St. Charles

Waited in que for about 15 mins while they were taking cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service co cars in the other bay...nobody witnessed that there is a customer with appointment waiting for so long. Had to fetch a service rep myself. Service consultant was good at follow up. More

All personnel are polite and listen to needs Every individual we worked with (sales consultant, manager, finance) listened to what we needed to purchase the vehicle and met those needs. We had n Every individual we worked with (sales consultant, manager, finance) listened to what we needed to purchase the vehicle and met those needs. We had not intended to purchase on this day, but we ended up driving home a new Honda. More

B1 Service The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone picked me up after work when my car was ready. I very much appreciate the shuttle service. More

Joselin met us with a smile and put us at ease right away. Car buying, when you’re not actually planning to buy, can be a daunting task. She showed us vehicles within our parameters and made sure we lik away. Car buying, when you’re not actually planning to buy, can be a daunting task. She showed us vehicles within our parameters and made sure we liked what we saw. She didn’t want to waste our time with options we didn’t like, which I appreciated. She was very easy to work with. She helped my husband and I agree on a vehicle purchase that we are excited for! More

New 2019 CRV This is our 5th purchase at this McGrath and we have all our service and maintenance done there. The entire staff Is very professional and friendly. W This is our 5th purchase at this McGrath and we have all our service and maintenance done there. The entire staff Is very professional and friendly. We especially enjoyed working with Bryan Salas...he is a terrific salesperson. Jason Landgraf really helped getting us a better loan rate and explaining the extended warranty we bought. More

Service was excellent. My service provider was awesome very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s More

Outstanding. Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short notice and it was very easy. For my rescheduled appointment, I was ready early, called and they told me to come in whenever I was ready. Extremely customer friendly process and wait time was reasonable. Outstanding. More

Darek helped me a ton! He made sure that I was satisfied and I will continue to work with him at Honda! He was really great. George was also really helpful! Overall, great experience and have been a Honda o and I will continue to work with him at Honda! He was really great. George was also really helpful! Overall, great experience and have been a Honda owner for 3 years now. More

Great professional service. Took care of me from the time I walked in the door till they went to pick me up to pickup car. I walked in the door till they went to pick me up to pickup car. More

The Service department was great. The guys had me in and out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise out in less time than quoted. Very friendly and I even got my car washed. It was a nice surprise More