McGrath Honda of St. Charles

Very flexible which allowed me to schedule the service I needed 30 minutes prior to my arrival. All of which was accomplished in a reasonable amount of time. Mike Castro explained and prioritized the items needed 30 minutes prior to my arrival. All of which was accomplished in a reasonable amount of time. Mike Castro explained and prioritized the items noted on the inspection report which helps tremendously to plan for future service needs. More

Great Customer Care Service people make you feel like a valued customer. Never haveto wait unreasonable time. Everything clearly explained. Very good value. Very reas Service people make you feel like a valued customer. Never haveto wait unreasonable time. Everything clearly explained. Very good value. Very reasonable price. Clean, comfortable waiting area ans wonderful hot chocolate! More

Excellent The customer service was excellent. The work performed was also excellent. We would highly recommend McGrath Honda for their excellent customer serv The customer service was excellent. The work performed was also excellent. We would highly recommend McGrath Honda for their excellent customer service and quality repair services. More

Easy used car buying experience I needed a new car after my last one was totaled after a bad accident. With my driving characteristics (in the city, less than 10k a year), it didn't I needed a new car after my last one was totaled after a bad accident. With my driving characteristics (in the city, less than 10k a year), it didn't make sense to buy new and I went with a certified pre owned options. I came in with a few models I wanted to look at and test drive, and Dave G was able to pull up a few cars that fit within my budget and mileage requirements. The test drive route was nice too to test the turning process and acceleration of the cars. Process was fairly easy and I didn't feel pressured towards going with new 2020 vehicle, one model or features in particular. CPO items were explained well and the paperwork didn't take too long. I'm happy with both my new car and the service from Honda. If I ever need to trade-in, I would return here. More

Best deal in town Love these guys. Do you want the best deal then you got to go to McGrath Honda in St. Charles to seal the deal. Brian made it easy. We went in knowing Love these guys. Do you want the best deal then you got to go to McGrath Honda in St. Charles to seal the deal. Brian made it easy. We went in knowing what we wanted and they made it happen. The deal was done in a timely manner. More

Very knowledgeable and pleasant employees, clean waiting room and all around good experience. I was in and out within the allotted time stated which made my schedule happy room and all around good experience. I was in and out within the allotted time stated which made my schedule happy More

Good Times! I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New M I have always had a good experience with the Service Department in St. Charles. I guess I would be shocked if I didn't. :-) I am moving to New Mexico and I sure hope I find happiness with the Honda Dealer in Las Cruces there because it is about 112 miles from Silver City, NM. Over the years I have recommended McGrath of St Charles, I will miss your dealership greatly! Oh yeah, a few years ago we bought two 2016 Hondas from Carlos Fuentes, as you may know, he is the best! Good Job! Mark Brenton . More

Paint issue resolved Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for Dan Pipple understood the situation and the proper fix required. He made sure it was completed successfully and made sure we had a loaner vehicle for the duration. I will request Dan in the future! Thanks More

Great experience for being at a car dealership! Dave G. Was awesome! Very polite, personable with a sense of humor! Would definitely recommend this dealership! Was awesome! Very polite, personable with a sense of humor! Would definitely recommend this dealership! More

Great service as always. Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the serv Had another great service experience at St Charles Honda. Everything was done as expected and done well. I'm very happy with the results of the service done on my truck. Thank you! More