McGrath Honda of St. Charles

Great work - thanks Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for servi Carlos was really great to work with - communicated well along the way and helped me understand what was going on. I'll definitely come back for service. More

Dealership is great. Waiting 2.5 hours for a prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quic prescheduled appointment for an oil change and new battery isn’t. I will never understand the crazy long turn around times for what should be a quick (1hour tops) appointment. More

Great Communication from Salesman A lot of honest communication all around from sales and finance on availability, options and cost. Very little haggling, just good conversation about A lot of honest communication all around from sales and finance on availability, options and cost. Very little haggling, just good conversation about what we both wanted. More

Very salsey, but overall good I went in to buy a used car and was treated very well. I enjoyed the process more than other car purchasing experiences I’ve had in the past. I negoti I went in to buy a used car and was treated very well. I enjoyed the process more than other car purchasing experiences I’ve had in the past. I negotiated the exact price I was wanting to pay and they worked with me to give me what I wanted. More

Previous Lease Account Received a bill from my last leased vehicle, which it had been taken care of by McGrath Honda. I spoke with Honda Financial Services and explained to Received a bill from my last leased vehicle, which it had been taken care of by McGrath Honda. I spoke with Honda Financial Services and explained to Rep how McGrath Honda had handled the old and new lease. But she insisted that I still have a pending Bill. I called my sales Rep at McGrath Honda and he assured me that there was no problem and not to worry about it. I returned to McGrath Honda and spoke my sales rep for a couple minutes, told me to go home and he'd call me later. He did and informed that as he promised, there no pending bills on previous lease. Now I can continue enjoying the coming a new year with our new car. Thanks McGrath Honda for the excellent service and great professional personnel. More

Accord regular maintenance Easy check-in, great service, and attention to detail. My service rep was friendly, very helpful, and fully explained the service they were going to p Easy check-in, great service, and attention to detail. My service rep was friendly, very helpful, and fully explained the service they were going to provide. He even suggested a lower cost option since the previous service provided had already checked many of the same items. More

All good. Great place overall. The department was able to service the vehicle in a good amount of time without too much waiting and my service manager kept me Great place overall. The department was able to service the vehicle in a good amount of time without too much waiting and my service manager kept me updated very regularly throughout the process. The service prices are expensive. More

Overall great service. Great service! Wasn’t helped right away after getting out of my car, but seemed busy at the time. Free oil change, but waited a little longer than the Great service! Wasn’t helped right away after getting out of my car, but seemed busy at the time. Free oil change, but waited a little longer than they said I would be waiting. More

Battery test Everything went great during my visit. My service advisor was very helpful. He was able to answer all my questions. Will definitely be back, thanks Everything went great during my visit. My service advisor was very helpful. He was able to answer all my questions. Will definitely be back, thanks More

Display stopped working. Needed a hard reset. Great communication and service. Very friendly and courteous. Car wash afterwards. Pleasant experience. Nice. Great. Super Needed a hard reset. Great communication and service. Very friendly and courteous. Car wash afterwards. Pleasant experience. Nice. Great. Super. Quick. Timely. Clean. CJ was great. More