McGrath Honda of St Charles

Awesome experience I made an online inquiry about a vehicle I saw on the McGrath website and it didn't take long bafore Max responded. He kept me updated on the availabi I made an online inquiry about a vehicle I saw on the McGrath website and it didn't take long bafore Max responded. He kept me updated on the availability of the CRV I was interested in daily until I was able to visit their store. Upon arriving, my daughter and I saw the car on the lot, In less than a minute we were approached by Jamie Lopez, this young man was amazing in that he was friendly, inquiring as to what I was interested in, explained the vehicle from one end to the other, took us on a test drive and has an amazing rapport with his customers, We didn't feel like running away from a high pressure sales associate pouncing on us, but more like a friend helping us find the perfect fit for my needs, which he did in a very professional manner. In all my years of buying cars, I have never come across anyone like him, He is an asset to your business . Kudos to both Jamie and Max...it was a long process but a pleasant one, I have never made that comment when buying a vehicle. I will definately refer friends to your dealership.. They need to experience it for themselves. I LOVE my CRV !! Regards; Irene Erickson More

McGrath experence Craig did a great job explaining everything about the car, reviewing all our options and answering all our questions all with out putting any pressure Craig did a great job explaining everything about the car, reviewing all our options and answering all our questions all with out putting any pressure on us. I would reccomend Craig and the McGrath dealership. More

New crv I am extremely pleased with my experience at McGrath Honda. I would recommend this dealership to my friends and family. Christie was helpful and kind I am extremely pleased with my experience at McGrath Honda. I would recommend this dealership to my friends and family. Christie was helpful and kind during the entire process! More

Great car buying experience I had a really good car buying experience at the Mcgrath dealer in Saint Charles. We bought a CRZ from Derek who did a good job explaining the feature I had a really good car buying experience at the Mcgrath dealer in Saint Charles. We bought a CRZ from Derek who did a good job explaining the features of the car and letting us test drive one to make sure it was the car we wanted to buy. He never pressured us into any decision and gave us all the time we needed before we bought. We added some dealer installed options that were installed quickly and fit perfectly. When we went to pick up the car they even found us a way to save some extra cash which was very appreciated. All things considered the team there is friendly, knowledgeable, and was committed to finding us the car we wanted at a great price. That plus I got a fun car getting over 40 MPG. I encourage anyone looking for a Honda to go see the team at Mcgrath. More

McGrath Honda - St. Charles - GREAT Sales & Service My wife and I have been purchasing and servicing our Honda's at McGrath in St. Charles since we moved here in 1991. Tom Koch is our HERO in the ser My wife and I have been purchasing and servicing our Honda's at McGrath in St. Charles since we moved here in 1991. Tom Koch is our HERO in the service department. He has been servicing our Accords, Civic, Element, CRV's with excellence, honesty, wise counsel, integrity - all at a fair price for the services. Our recent experience with purchasing a 2014 CRV with Christie Ernst was also very enjoyable. She was fun, kind, knowledgeable, and worked diligently to get us a great value for our trade-in and final purchase price. I think she even personally drove to Bloomington, IL to pick up the exact car we were looking to purchase. We highly recommend Tom and Christie and we will be returning and encouraging our friends to do the same. More

Happy at first, but quickly disappointed Bought brand new Honda CR-V as well as extended warranty. After a few days the tire pressure warning light went on in the dash, brought into dealershi Bought brand new Honda CR-V as well as extended warranty. After a few days the tire pressure warning light went on in the dash, brought into dealership, and instead of checking the sensors in the tires, they just checked the pressure in each tire and adjusted pressure. After a few more days the alert light went on again, called jamie and asked if i could bring in to have the issue fixed. Jamie claimed there isn't a fix and instead offered to sell me a nitrogen package which would allow me to fill the tires with nitrogen, for an additional cost. If I knew I was going to buy a brand new car where a warning light would come on after just days of leaving the lot, from a dealership who's only solution was to sell nitrogen for the tires, I would have chosen a different car from a different dealer. When I google this issue online, most people claim that changing the tire sensors fixed their issue. No matter how many times I reset the warning light, it always reappears in the dash after 2-3 days. My next step will be contacting Honda corporate and demand this be corrected. Driving a brand new CrV with a warning light on in the dash is just not right. More

Great Job! The experience of buying a car was easy because Christie gave us the service and information we needed. Her pleasant manner and patience helped up us The experience of buying a car was easy because Christie gave us the service and information we needed. Her pleasant manner and patience helped up us to decide to buy our new car. She was with us when we walked in the door and more importantly knew when my husband and I needed to discuss things over and left us alone. She was able to answer all our questions and if she didn't know the answer she was able to find out for us. Thank you for the great experience and when we need another car, I know we will contact Christie again. Thanks Christie! More

Great experience! I had a great experience at McGrath Honda of St. Charles! Christie was wonderful to work with and everything was no-pressure, relaxed, and all about w I had a great experience at McGrath Honda of St. Charles! Christie was wonderful to work with and everything was no-pressure, relaxed, and all about what I was looking for. Give this dealership a try and ask for Christie! More

Buying a car from Mark Lubrano at McGrath Honda in St. Charles was a good experience. Service was cordial and helpful from start to finish. Charles was a good experience. Service was cordial and helpful from start to finish. More

Everyone we talked to and especially Christie were very nice and seemed happy to work with us. Christie did avery thorough job of running down the details of the car. She explained the car completely durin nice and seemed happy to work with us. Christie did avery thorough job of running down the details of the car. She explained the car completely during our test drive and then again after purchase she went through the workings of the dashboard. It was a pleasure working with Christie and Carlos. More