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McGrath Honda of St. Charles
St Charles, IL
1,578 Reviews
At McGrath Honda of St. Charles, our name isn’t just a legacy—it’s a promise to you. For over three generations, families across St. Charles, Geneva, Batavia, Elgin, Naperville, Aurora, Schaumburg, and the entire Chicagoland area have trusted McGrath because we deliver more than cars—we deliver confidence.
When you choose McGrath Honda of St. Charles, you’re choosing a partner dedicated to making car buying easy, rewarding, and stress-free. Our mission is simple: change the way customers perceive car dealerships by putting your experience first.
Stop by today and experience the McGrath Advantage for yourself. We’d be honored to earn your business and welcome you into the McGrath family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,578 reviews
July 26, 2011
The selection of new hondas is great. Derek Hulke helped me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The A me pick the perfect new Honda Accord I was looking for. Once I found it, I shopped around, I could not beat the price or the customer service. The Accord was a surprise for my wife and the staff at McGrath went above and beyond to get the car ready in short notice. I highly recomend McGrath Honda. More
by STINKY02
Employees Worked With
Derek Hulke
July 20, 2011
Joe Gallant was our salesman. He was very helpful, curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on curtsies, and knowledgeable. The whole experience went very smoothly. I bought a 2011 Honda Fit sport Nav. And I am very pleased with it. I went on a trip to Louisville, Kentucky over Memorial Day weekend. I set my cruise control for 55mph the whole way there. The trip was 350 miles one way. I checked the miles per gallon gage and found that I had gotten 48.9 mpg.I could not believe it, so I filled the tank and did my own math and came up with the same figure. I am telling everyone I know how great a car my Fit is. I am very happy with; the McGrath dealership, Joe Gallant, and my new Fit. Thanks Jerome Pampinella More
by Jeromeo535
Employees Worked With
Joseph Gallant
July 16, 2011
Derek took good care of us from the beginning. He knew the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was pati the car inside and out and was never at a loss for an answer to our questions. We didn't really know what we wanted when we came in, and he was patient and helpful. I highly recommend Derek and McGrath Honda. More
by cpgreen
Employees Worked With
Derek Hulke
July 01, 2011
McGrath Honda of St. Charles was a very snooty sort of place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on t place. I did not feel important or welcome here. The sales associate I initially worked with was not as knowledgeable as the one I worked with on the return to the store. Mr. McGrath made me feel like I was not good enough for his dealership. He talked down to me, and would not give me a straight answer about my financing. In addition, two different employees told me that other dealerships are "giving cars away" and they could not reduce their price. In addition, they could not give me a competitive trade in value for my 2001 Honda. Way to stand behind your product! I will never return to this dealership, not even for free air. I am extremely happy with my new 2011 Honda CRV and very appreciative of another dealership that puts customers first. I have already warned many of my friends and associates about the lack of customer service at this dealer. More
by lbreckmiller
Employees Worked With
Jack, Chris McGrath
April 04, 2011
Everyone at McGrath Honda, St. Charles was very friendly. Not pushy. Very knowledgable and they answered all of our questions thoroughly. Paperwork was very organized. While we were waiting for our car we Not pushy. Very knowledgable and they answered all of our questions thoroughly. Paperwork was very organized. While we were waiting for our car we were able to use a loaner car which was a great relief. More
by suzmail
Employees Worked With
Chris McGrath, George, Bruce and Dan, Bruce Naumann
March 30, 2011
Bruce N was very friendly and professional. I was having trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. Th trouble choosing between an Accord and another car. I test drove 3 different Accord trim lines. Bruce was patient and answered all my questions. The dealership also provided a very competitive price on an Accord SE. In the end, I chose a different model car to purchase but would recommend this dealership to others. More
by rlee2011
Employees Worked With
Bruce N, Bruce Naumann
June 22, 2010
Terrible! The salesman refused to let us LOOK at a car until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his t until he ran our credit score. We have very good credit and good jobs, but I had no idea if I wanted a Honda. He said he didn’t want to waste his time several times and refused to show us a car until we allowed him to check s our credit. We ended up walking out. He looked very unprofessional with an un-tucked shirt and unraveled tie and acted terribly. Horrible experience! Do NOT go here! More
by hmsmark
Employees Worked With
Refused to give
June 03, 2010
The McGrath Honda dealership in St. Charles, IL is not a dealer that I recommend. We were lied to by the sales manager and our sales associate. They tried to sell us a van that they had just received from dealer that I recommend. We were lied to by the sales manager and our sales associate. They tried to sell us a van that they had just received from an auction but insisted that it was in perfect shape and would qualify to be a Certified Pre Owned Vehicle (even though they hadn't looked at it yet). We were ready to sign the papers but asked first for the Carfax report. They assured us that a Carfax wasn't available for this car because it was a dealer loaner vehicle. I presented them w/ paperwork from the glove box of the car that showed that it was a privately held vehicle. Then they brought us the Carfax that showed a major car accident and multiple servicing before and after the accident. Then the sales manager came over and said the car was still in tip top shape and not to worry about the quality of the car. I explained that since it was in a major accident that I would at least like to have my mechanic check it out. They said their department would give it a quality inspection and that they'd be in touch. More
by ty83480
Employees Worked With
Eli, Kelly
